At a Glance
- Tasks: Lead strategic direction for retail and spatial projects, shaping customer journeys and inspiring creative teams.
- Company: Join Landor, part of WPP, a world leader in brand strategy and creativity.
- Benefits: Hybrid work model, supportive culture, and opportunities for career growth.
- Other info: Collaborative environment with a focus on creativity and connection.
- Why this job: Make a real impact on brand experiences and mentor the next generation of strategists.
- Qualifications: Experience in experience strategy, strong storytelling skills, and a passion for retail design.
The predicted salary is between 63000 - 77000 £ per year.
Landor is looking for a Senior Experience Strategit to join our London studio. Could this be you?
We are Landor, part of WPP
World-leading brand experts, underpinned by the most expansive strategic & creative capabilities in our category.
We make brands more valuable and less vulnerable.
We build brands differently.
We work with our clients to define and solve their business problems through the lens of brand.
We strategically join the dots between our design, experience, governance and measurement capabilities, and always connect our brand work to business outcomes.
Landor companies also include amp (sonic branding), bdg (workplace & architectural experts), Deep Local (creative technologists) and Manvs Machine (3D motion design).
About WPP
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
- For more information, visit
- WPP. com
- What you’ll do
As a Senior Experience Strategist, you’ll lead the strategic direction for our retail and spatial projects.
You’ll combine deep insights into human behavior and brand goals to shape customer journeys, inspire creative teams, and guide clients toward impactful real-world experiences.
- Lead research into consumer behavior, spatial trends, and retail environments to uncover insights that drive design concepts.
- Map out end-to-end customer journeys that seamlessly connect physical, digital, and sensory brand touchpoints.
- Partner closely with 3D designers, creative leads, and architects to turn strategic ideas into buildable, engaging spaces.
- Craft compelling stories and presentation decks that clearly explain the vision and win client buy-in.
- Develop strategic briefs that inspire award-winning creative work and stand-out physical experiences.
- Write clear experience frameworks, spatial briefs, and point-of-view pieces for pitches and new business opportunities.
- Act as a trusted partner to clients, helping them see new possibilities for their physical stores and brand spaces.
- Mentor junior strategists and designers, offering day-to-day guidance to help them grow their skills.
- Manage direct reports through regular check-ins, honest feedback, and career development chats.
- Keep projects on track strategically while keeping an eye on timelines, targets, and project scopes.
- Use AI tools in a smart, creative way to speed up research, find inspiration, and sharpen insights.
- What you’ll need
- Proven experience in experience strategy, retail planning, or spatial strategy.
- Strong skills in running qualitative research, competitor audits, and analysing physical site behaviours.
- A clear understanding of customer journeys and how people naturally move through and interact with physical environments.
- Natural storytelling skills with the ability to turn raw data and research into simple, inspiring strategic narratives.
- Confidence leading client conversations, presenting big ideas, and influencing senior stakeholders.
- A collaborative mindset and experience working side-by-side with 3D designers, spatial teams, and external specialists.
- Passion for retail design, hospitality, environmental branding, and emerging consumer behaviours.
- An eye for how digital technology, lighting, and materiality enhance physical brand spaces.
- Experience managing or mentoring junior team members with a focus on supportive leadership.
- Familiarity with research tools, strategic mapping frameworks, presentation tools (Keynote/Power Point), and AI-driven insight software.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection.
That's why we’ve adopted a hybrid approach, with teams in the office around four days a week.
If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
We build brands.
We build futures.
Landor, a WPP company, is an equal opportunity employer.
We consider all applicants without discrimination or regard to particular characteristics, committed to a culture of respect where everyone belongs and can progress in their careers.
#LI-DNI #LI-DNP
Senior Experience Strategist in London employer: Landor
At Landor, a WPP company, we pride ourselves on fostering a vibrant and inclusive work culture that champions creativity and collaboration. As a Senior Designer, you will have the opportunity to lead innovative branding projects while working alongside talented professionals in a supportive environment that encourages personal and professional growth. Our commitment to diversity and equal opportunity ensures that every team member can thrive and contribute to impactful design solutions that resonate across various channels.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Experience Strategist in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Landor for a Senior Experience Strategist, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Landor before they go live!
We think you need these skills to ace Senior Experience Strategist in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior Experience Strategist at Landor, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Landor does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Landor. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Landor.
How to prepare for a job interview at Landor
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Landor, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Landor might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Landor!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Landor is looking for.
