Landor is looking for a Senior Client Manager to join our London studio. We are Landor, part of WPPWorld-leading brand experts, underpinned by the most expansive strategic & creative capabilities in our category. We make brands more valuable and less vulnerable. We build brands differently. We work with our clients to define and solve their business problems through the lens of brand. We strategically join the dots between our design, experience, governance and measurement capabilities, and always connect our brand work to business outcomes. Landor companies also include amp (sonic branding), bdg (workplace & architectural experts), Deep Local (creative technologists) and ManvsMachine (3D motion design).About WPPWPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. Manage a portfolio of client accounts, building a deep understanding of each client's business, challenges and opportunities. Act as a trusted partner to clients, clearly communicating Landor's capabilities and identifying opportunities to grow existing relationships and support new business pursuits. Develop clear, compelling project proposals, scopes of work and presentations aligned with client needs. Collaborate with teams across Landor to deliver high-quality work on time, on budget and on scope, constructively addressing any work that is off brief or requires refinement. Ensure all client-facing correspondence, materials, proposals and presentations are accurate, relevant, high quality and reflective of Landor's brand. Partner with resource management and Business or Client Directors to ensure projects are appropriately resourced and aligned with scope and budget. Work with Client Leaders to resolve pricing, payment and scope-management challenges. Partner with Finance to manage reporting, invoicing, debt collection, timesheets, budgets, forecasts and revenue. Experience in a similar role within a brand consultancy, advertising agency , business consultancy or similarComfortable managing stakeholders at varying levels up to brand manager levelExcellent project management and relationship building skills, but respectful of and comfortable with ambiguity and changing prioritiesStrategic thinker – confident when inputting into strategic creative work, through the lens of the client's brief, enabling them to input and recommend clear next steps and actionsAppetite for understanding the Landor offer, for new information, new business and new ideasFinancially savvy – can articulate and understand financial goals for the business and for team membersCapable of motivating and encouraging junior team membersWe believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. We build brands.
Accounts Manager, Client Relationship Manager in London employer: Landor
At Landor, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London that fosters creativity, collaboration, and professional growth. Our hybrid work model allows for flexibility while ensuring our teams are connected and engaged, and we are committed to diversity, equity, and inclusion, providing equal opportunities for all employees. With access to world-class resources and a supportive culture, we empower our Senior Client Managers to thrive and make a meaningful impact on our clients' brands.
