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- Tasks: Deliver training and support for clients using KEYPrime software, both remotely and on-site.
- Company: Join Landmark Systems Ltd, a leader in software solutions for agricultural and estate clients.
- Benefits: Enjoy competitive salary, bonuses, flexible working, and unique perks like birthday holidays.
- Why this job: Be part of a collaborative team, helping clients succeed while developing your skills in a dynamic environment.
- Qualifications: AAT Level 3 or equivalent, strong accounting knowledge, and excellent communication skills required.
- Other info: Remote work with travel; mileage reimbursed. Opportunities for career growth and social events.
The predicted salary is between 36000 - 60000 £ per year.
Location: Home-based within the North of England (with travel to clients and remote training)
Reporting to: Head of Professional Services
About the Role
Are you an experienced accounting or bookkeeping professional who enjoys helping others, solving problems, and working with software? Join Landmark Systems Ltd as a Professional Services Consultant, where you’ll deliver expert training and support to agricultural and estate clients, helping them make the most of our market-leading software. You will be part of a collaborative team, working remotely and on-site, helping clients from initial setup through to full software adoption. We’re looking for confident communicators with great problem-solving skills who can adapt quickly and deliver excellent customer service.
Key Responsibilities
- Training Delivery: Deliver 1:1 or small group training (on-site and remotely) to new and existing clients on our KEYPrime software solutions.
- Client Implementation: Guide new clients through the full delivery lifecycle, from configuration to go-live, using our structured implementation methodology.
- Year-End Support: Assist clients with data preparation for accountants at Year End, both remotely and in person.
- Customer Consultancy: Provide tailored advice, identify client needs, and help embed our software into their business processes.
- Post-Training Support: Work with our Support team to resolve customer issues using remote access tools.
- Webinars & Group Courses: Deliver or assist with webinars and larger-scale training events.
- Feedback Integration: Share customer insights with internal teams to improve our software and services.
- Team Collaboration: Be a self-starter who thrives both independently and as part of the Professional Services team.
Must-Have Skills & Experience
- Accounting/Bookkeeping Knowledge: AAT Level 3 or equivalent (minimum); strong knowledge of accounts to Trial Balance.
- Tech Confidence: Proficient with Excel; general IT literacy and ability to learn new systems quickly.
- Communication Skills: Clear, confident, and empathetic communication with clients across all levels.
- Self-Management: Capable of working from home, managing your own diary, and prioritising effectively.
- Driving Licence: Full UK driving licence; willingness to travel (mileage reimbursed).
- Customer Focus: A cheerful, proactive attitude with a commitment to providing high-quality support.
Desirable Skills
- Knowledge of the agricultural or estate business sectors.
- Experience with KEYPrime Accounts/Property or similar software.
- Background in software implementation or similar consulting roles.
What We Offer
- Competitive salary with performance-based bonuses.
- Maternity/paternity leave, sick pay and pension scheme.
- Office closure between Christmas and New Year.
- Birthday holiday.
- Early finish throughout July & August.
- Career development opportunities and internal progression support.
- Company events and social activities.
Apply Now If it sounds like this role could be a perfect fit, we’d love to hear from you.
Software Training Consultant (North of England) employer: Landmark Systems Ltd
Contact Detail:
Landmark Systems Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Training Consultant (North of England)
✨Tip Number 1
Familiarise yourself with KEYPrime software and its features. Understanding the software inside out will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your communication skills, especially in a training context. Practice explaining complex accounting concepts in simple terms, as this will be crucial when delivering training to clients.
✨Tip Number 3
Network with professionals in the agricultural and estate sectors. Attend relevant events or join online forums to gain insights into their needs and challenges, which can help you tailor your approach during the interview.
✨Tip Number 4
Prepare examples of how you've successfully implemented software solutions or provided training in the past. Real-life scenarios will showcase your problem-solving skills and ability to adapt to different client needs.
We think you need these skills to ace Software Training Consultant (North of England)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your accounting or bookkeeping experience, particularly any relevant qualifications like AAT Level 3. Emphasise your tech confidence and communication skills, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for training and helping clients. Mention specific experiences where you've successfully delivered training or support, and how you can contribute to the team at Landmark Systems Ltd.
Showcase Problem-Solving Skills: Provide examples in your application of how you've solved problems in previous roles, especially in relation to software or client support. This will demonstrate your ability to adapt and provide excellent customer service.
Highlight Relevant Experience: If you have experience with KEYPrime Accounts/Property or similar software, make sure to mention it. Also, include any background in software implementation or consulting roles to strengthen your application.
How to prepare for a job interview at Landmark Systems Ltd
✨Showcase Your Accounting Knowledge
Make sure to highlight your accounting or bookkeeping experience during the interview. Be prepared to discuss how your knowledge can help clients with their software needs, especially in relation to accounts up to Trial Balance.
✨Demonstrate Tech Confidence
Since the role requires proficiency with software, be ready to talk about your experience with Excel and any other relevant software. You might even want to mention how quickly you can learn new systems, as this is crucial for the job.
✨Communicate Clearly and Confidently
As a Software Training Consultant, strong communication skills are essential. Practice explaining complex concepts in simple terms, and be prepared to showcase your empathetic approach when dealing with clients.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of examples from your past experiences where you successfully guided clients through challenges, particularly in training or implementation scenarios.
