Landmark London is seeking a Reservations Agent to join our Central Reservations Department on a permanent basis. You will manage inbound calls, emails and online requests with a focus on five-star service and accurate data entry.
Proficiency in Opera Cloud, Spa/F&B booking systems and Outlook is required; familiarity with Revinate, Prompt and Knowcross is a plus. The role supports budgets and forecasts for the cluster properties and ensures optimal inventory management.
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Reservations Specialist – Guest Experience & Revenue employer: Landmark London
The Landmark London is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With competitive pay, comprehensive benefits including 24/7 online GP access and free meals on duty, and the opportunity to work in a prestigious hotel environment, this role as a Guest Experience Waiter/Waitress provides a rewarding experience right in the heart of the city, opposite Marylebone station.
