At a Glance
- Tasks: Lead technical and commercial delivery for a key customer, ensuring top-notch service and relationship management.
- Company: Join a leading company focused on strategic customer engagement and long-term partnerships.
- Benefits: Competitive salary, career growth opportunities, and a chance to shape future service strategies.
- Other info: Be part of a team that values innovation, collaboration, and excellence in service delivery.
- Why this job: Make a real impact by driving customer value and enhancing service delivery in a dynamic environment.
- Qualifications: Experience in technical oversight, contract management, and strong communication skills required.
The predicted salary is between 70000 - 90000 € per year.
The Technical and Commercial Lead is a senior, high-impact role responsible for the commercial delivery and technical assurance of Landmark’s engagement with a strategically critical customer. Acting as the senior technical and commercial interface, you will own the end‑to‑end customer relationship, ensuring services are delivered in line with contractual commitments while driving sustainable revenue performance, margin protection, and long‑term customer value. Operating across the full customer lifecycle, you will balance customer advocacy with Landmark’s financial, operational, and regulatory obligations, building a trusted, long‑term partnership.
The role will involve:
- Providing senior technical oversight and delivery assurance across live services, ensuring solutions are robust, resilient, and aligned to contractual and regulatory requirements.
- Acting as the senior escalation point for complex technical, operational, and delivery issues, working closely with internal teams to drive timely resolution.
- Owning commercial performance, including contract management, change control, revenue forecasting, margin protection, and cost control.
- Leading senior customer governance forums, service reviews, and executive‑level engagement.
- Shaping renewal, extension, and future service strategies, identifying opportunities for service enhancement and growth.
- Ensuring strong governance, risk management, compliance, and audit readiness.
Technical & Commercial Lead in London employer: Landmark Information Group
At Landmark, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through tailored development programmes and opportunities for advancement within the company. Located in a vibrant area, we provide a supportive environment where you can thrive both professionally and personally, making a meaningful impact in your role as Technical & Commercial Lead.
StudySmarter Expert Advice🤫
We think this is how you could land Technical & Commercial Lead in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to be able to showcase how your skills align with their needs, especially in technical and commercial aspects. Show them you’re the perfect fit!
✨Tip Number 3
Practice your pitch! We suggest you rehearse how you’ll present your experience and achievements. Make sure to highlight your ability to manage customer relationships and drive revenue performance – that’s what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical & Commercial Lead in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Technical & Commercial Lead. Highlight your experience in managing customer relationships and technical oversight, as well as any relevant achievements that showcase your ability to drive revenue and protect margins.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully managed complex technical issues or led senior governance forums in the past.
Showcase Your Problem-Solving Skills:In your application, don’t forget to highlight your ability to tackle complex operational challenges. We want to see how you’ve navigated tricky situations and what strategies you employed to ensure timely resolutions.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Landmark Information Group
✨Know Your Stuff
Make sure you have a solid understanding of both the technical and commercial aspects of the role. Brush up on relevant technologies, industry standards, and best practices. Being able to discuss these confidently will show that you're not just familiar with the basics but can also handle complex issues.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed customer relationships or resolved complex technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your capability in handling the responsibilities outlined in the job description.
✨Understand the Company Culture
Research Landmark’s values and culture before the interview. Tailor your responses to reflect how your personal values align with theirs. This will not only help you connect better during the interview but also show that you’re genuinely interested in being part of their team.
✨Prepare Questions
Have a list of insightful questions ready to ask at the end of the interview. Focus on topics like their approach to customer engagement, how they measure success in this role, and what challenges they foresee in the near future. This shows that you’re proactive and serious about contributing to their success.
