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- Tasks: Lead operations and commercial activities at a vibrant charity hospitality centre in London.
- Company: Join a well-established charity that supports inspirational organisations and offers a peaceful retreat in the city.
- Benefits: Enjoy a competitive salary of £70k plus benefits, with opportunities for personal growth.
- Why this job: Make a real impact while working in a dynamic environment that values service excellence and community support.
- Qualifications: Proven experience in hospitality management, strong leadership skills, and a commitment to charitable objectives required.
- Other info: Flexible communication options available for inquiries; we value diversity and welcome applicants from all backgrounds.
The predicted salary is between 42000 - 84000 £ per year.
Job Description
General Manager, Charity, Hospitality, London c£70k
A Wonderful opportunity has arisen for a Hospitality / Operations General Manager with this residential conference, events, retreats centre and a great place to stay when in London, a real urban oasis of peace in one of the busiest cities on the globe. Close by to the City of London, the charity has been established for an age or more and is utilised by some of the most inspirational charities and not for profit organisations who come to the facility and do great work. Seminars, Board Meetings, Training events, Consultations, Business Retreats and more beside. With 45 bedrooms and great food, it is a wonderful place to come and stay – just by the river Thames and ten minutes from Bank and Canary Wharf. A number of businesses have discovered us recently too and this is a growing area.
The General Manager will lead the charity’s commercial and operational activities. This role is pivotal in driving the financial performance and service excellence of the facility ensuring that its commercial success generates the income to support the organisation’s charitable objectives. The General Manager will oversee c60 staff and take the lead on: generating c£3m revenue annually; business development; profitability; guest satisfaction; and operational excellence. The successful candidate will be a energising, results-driven leader with a track record of delivering exceptional service in Hospitality while also championing the organisation’s Christian ethos and values. You will have:
- Proven track record of success in marketing, revenue generation, business development, and commercial management.
- Excellent leadership and people management skills with the ability to inspire, build trust and motivate teams.
- Excellent communication, negotiation, and stakeholder management abilities.
- Financial acumen with experience of managing budgets and driving profitability.
- Commitment to delivering high standards of service and guest satisfaction
- High technical competency with key hospitality, finance and marketing systems
- Willingness to lead by example in being able to be hands on in supporting operational departments.
Additionally, you will be able to demonstrate:
- Significant experience in hospitality, events, or a related sector
- Strong understanding of commercial operations and their alignment with broader organisational goals.
- Sensitivity to understand the not-for-profit sector and be able to balance commercial success with charitable objectives
- Strong values aligned to the organisation’s Christian ethos and able to support its Retreat Offerings and Community work.
Sound interesting? Would you like to know more? We have an annual salary of c£70k + benefits available dependent upon experience and a full job description. For more information e-mail us or call for an informal chat during the day or to request an out of hours conversation. Ref: MD00472. mike.duggan@landmarkfaith.co.uk 07867334550 / 01494416121
Landmark Faith Recruiting Solutions Ltd is acting as an Employment Business in relation to this vacancy. Landmark Faith Recruiting Solutions is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Contact Detail:
Landmark Faith Recruiting Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager, Charity, Hospitality, London c£70k
✨Tip Number 1
Familiarise yourself with the charity's mission and values. Understanding their Christian ethos and how it aligns with their operations will help you demonstrate your commitment during interviews.
✨Tip Number 2
Network within the charity and hospitality sectors. Attend relevant events or seminars to meet potential colleagues and stakeholders, which can give you insights into the organisation and its culture.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've driven profitability and guest satisfaction in previous roles.
✨Tip Number 4
Research current trends in the hospitality and charity sectors. Being knowledgeable about industry challenges and opportunities will allow you to speak confidently about how you can contribute to the organisation's success.
We think you need these skills to ace General Manager, Charity, Hospitality, London c£70k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality and operations management. Focus on achievements that demonstrate your ability to drive revenue, manage teams, and deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the charity sector and your alignment with the organisation's Christian ethos. Use specific examples from your past roles to illustrate how you can contribute to their mission.
Highlight Relevant Skills: Emphasise your leadership, financial acumen, and communication skills in your application. Mention any experience you have in managing budgets and driving profitability, as these are key aspects of the role.
Showcase Your Understanding of the Sector: Demonstrate your knowledge of the not-for-profit sector and how commercial success can align with charitable objectives. This will show that you understand the unique challenges and opportunities within this field.
How to prepare for a job interview at Landmark Faith Recruiting Solutions Ltd
✨Understand the Organisation's Values
Before your interview, take some time to research the charity's mission and values. Being able to articulate how your personal values align with their Christian ethos will demonstrate your commitment and suitability for the role.
✨Showcase Your Leadership Experience
Prepare specific examples from your past roles where you successfully led teams or projects. Highlight your ability to inspire and motivate staff, as this is crucial for a General Manager overseeing 60 employees.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with budget management and revenue generation. Providing concrete figures or outcomes from previous roles can help illustrate your capability in driving profitability and financial performance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in hospitality settings. Think of scenarios where you had to balance commercial success with guest satisfaction, and be prepared to explain your thought process and actions.
