At a Glance
- Tasks: Lead a charity's hospitality operations and drive revenue while ensuring exceptional guest experiences.
- Company: Established charity with a focus on community and not-for-profit events in London.
- Benefits: Competitive salary of £70k plus benefits, with opportunities for personal growth.
- Why this job: Make a real difference in the charity sector while leading a passionate team.
- Qualifications: Proven leadership in hospitality, strong communication skills, and financial acumen required.
- Other info: Join a dynamic environment with a commitment to service excellence and community impact.
The predicted salary is between 42000 - 84000 £ per year.
General Manager, Charity, Hospitality, London c£70k
A wonderful opportunity has arisen for a Hospitality / Operations General Manager with this residential conference, events and retreats centre, which also offers a great place to stay when in London. The centre is a real urban oasis of peace in one of the busiest cities 거의 and is close to the City of London. The charity.theta has been established for an age or more and is utilised by inspirational charities and non‑profit organisations who come to the facility and do great work. Seminars, board meetings, training events, consultations, business retreats and more take place there. With 45 bedrooms and great food, it is a wonderful place to stay – just by the River Thames and ten minutes from Bank and Canary Wharf. A number of businesses have also discovered us recently – a growing area.
The General Manager will lead the charity’s commercial and operational activities. This role is pivotal in driving the financialchis performance and service excellence of the facility, ensuring that its commercial success generates the income to support the organisation’s charitable objectives. The General Manager will oversee around 60 staff and take the lead on generating roughly £3m revenue annually, business development, profitability, guest satisfaction and operational excellence. The successful candidate will be an energising, results‑driven leader with a track record of delivering exceptional service in hospitality while also championing the organisation’s Christian ethos and values.
Key Responsibilities
- Generate c£3m revenue annually through marketing, revenue generation, business development and commercial management.
- Lead, inspire and motivate a team of approximately 60 staff to achieve high standards of service and guest satisfaction.
- Manage budgets and drive profitability, maintaining financial acumen across all operational costs.
- Champion the адмistic values of the charity, ensuring that commercial success aligns with charitable objectives.
- Support operational departments hands‑on, setting and maintaining high technical competency in hospitality, finance and marketing systems.
Qualifications & Experience
- Significant experience in hospitality, events or a related sector.
- Strong understanding of commercial operations and their alignment with broader organisational goals.
- Sensitivity to the not‑for‑profit sector, balancing commercial success with charitable objectives.
- Strong values aligned to the organisation’s Christian ethos, able to support its retreat and community work.
Sound interesting? We offer an annual salary of c£70k plus benefits dependent upon experience, and a full job description. Husband for more information, please e‑mail mike.duggan@landmarkfaith.co.uk or call 07867 334 550 / 01494 416 121 during the day. You may also request an out‑of‑hours conversation.
Landmark Faith Recruiting Solutions Ltd is acting as an Employment Business in relation to this vacancy. Landmark Faith Recruiting Solutions is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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General Manager, Charity, Hospitality, London c£70k employer: Landmark Faith Recruiting Solutions Ltd
Contact Detail:
Landmark Faith Recruiting Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager, Charity, Hospitality, London c£70k
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality and charity sectors. Attend events, join relevant groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with hiring managers or during interviews, share specific examples of how you've successfully led teams and driven results in previous roles. This will help us see you as the energising leader we’re looking for.
✨Tip Number 3
Be hands-on! If you can, volunteer or take part in community events related to the charity sector. This not only boosts your CV but also shows your commitment to the ethos and values of the organisation. Plus, it’s a great way to meet like-minded folks!
✨Tip Number 4
Apply through our website! We love seeing applications that come directly from our site. It shows you're genuinely interested in the role and the organisation. Plus, it makes it easier for us to keep track of your application and get back to you quickly!
We think you need these skills to ace General Manager, Charity, Hospitality, London c£70k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the General Manager role. Highlight your leadership experience in hospitality and any relevant achievements in revenue generation or guest satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the charity sector and how your values align with ours. Be specific about how you can contribute to our mission and operational excellence.
Showcase Your Leadership Style: In your application, give us a glimpse of your leadership style. Share examples of how you've motivated teams and driven results in previous roles. We want to see how you inspire trust and build strong relationships!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Landmark Faith Recruiting Solutions Ltd
✨Know the Charity Inside Out
Before your interview, make sure you research the charity thoroughly. Understand its mission, values, and the specific services it offers. This will not only help you answer questions more effectively but also show your genuine interest in the organisation.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led teams, driven revenue, or improved guest satisfaction. Be ready to discuss how you can inspire and motivate the 60 staff members you'll oversee.
✨Highlight Financial Acumen
Since the role involves managing budgets and driving profitability, be prepared to discuss your financial management experience. Bring specific examples of how you've successfully managed budgets in the past and contributed to revenue generation in a hospitality setting.
✨Align with Their Values
This charity is looking for someone who understands the balance between commercial success and charitable objectives. Be ready to talk about your commitment to service excellence and how your personal values align with the organisation's ethos. This will show that you're not just a fit for the role, but also for the culture.