Brand & Communications Projects Officer, International Relief Charity, Hertfordshire c£35k (DOE[...] in Essex

An outstanding opportunity has arisen for a Marketing & Communications Project Officer to join this global international relief charity at their Hertfordshire UK HQ. This is an ideal role and would suit a candidate with some previous experience in a similar role.

The Project Officer will be responsible for production workflows, resourcing, and outputs as well as creative project management for internal client relationships and briefs. This role supports a team of in-house and freelance designers and copywriters, who plan, conceptualise, and develop assets and materials for a broad range of internal and external channels and resources.

• Creative Production Workflow: Working with the Creative Lead to plan, triage and manage the output of high-quality creative work that delivers and enhances the charity’s brand; keeps projects on track, monitors and manages project timelines, ensuring tasks are completed on time and within budget.
• Assesses resource availability and skills to assign the right people to each project and task; and works closely with the creatives, administering the end-to-end internal creative processes for content and asset production (including graphic design, copy, photography, and video) to delivery.
• Administers the Creative Team project and traffic management platforms (like Asana), the creative workflow, planning, triaging, prioritising, scheduling of jobs, and allocating both team and external resource.
• Supports the Creative Lead with the onboarding of external agencies and freelancers, partners and suppliers, which includes contractor work schedules, budgets, and the processing invoices.
• Supports with the branding and purchasing of merchandise for corporate events and fundraising activities.

Internal Communications: Supports the Head of Brand and Communications with internal communications, as well as day to day communications with the various teams in the organisation including the Global Brand Team to deliver high quality and on-brand communications, ensuring resources, guidance processes and training are created and rolled out appropriately. Schedules and leads meetings, ensuring key actions are followed through, and acts as a key liaison for projects with teams to promote effective communication, collaboration and teamwork. Coordinates the organisation’s Communications Calendar and other communications shared resources. Manages the online Creative Resource Centre and ensures that communication around the team’s offer and processes are well understood and regularly updated.

Collaboration & Stakeholder Engagement: Fosters a culture of continual improvement and collaboration within the team. Diplomatically and collaboratively ensure deadlines are met, even when priorities conflict.

You can demonstrate documented experience in the field plus recognised qualification in communications or project management, or the equivalent experience. Ideally you will have Marketing, Brand Creative qualifications or membership but also a good 5+ years working in a creative/traffic management environment.

Your experience will include:

• Demonstrable experience of managing and administering project / traffic management software and tools for specialist creative workflows.
• Able to communicate clearly and ‘build bridges’ with colleagues at all levels.
• Understanding of creative and production processes, particularly graphic design, copy and multimedia production.
• Experience in delivering high profile and multi-channel creative assets.
• Experience of capacity and resource planning.
• Detailed knowledge of creative workflows, scheduling, commissioning, budgeting, and project management.
• Knowledge of agency and freelance procurement, across creative services in particular.

The position can be hybrid – dependent on candidate location (the office is in Hertfordshire) with a minimum of 2 office days/week. The charity is driven by Christian values and candidates are expected to have empathy with those values and the role is open to candidates of all faiths and none.

Salary information: c£35k + benefits (dependent upon experience). 37.5 hours/week with a minimum of 2 days a week in the office.

For more information e-mail or call for an informal chat during the day or to request an out of hours conversation.