At a Glance
- Tasks: Support a dedicated team by managing administrative tasks and ensuring smooth operations.
- Company: Join Landmarc, a leader in facilities management for the Armed Forces.
- Benefits: Enjoy competitive salary, generous holiday, health benefits, and professional development opportunities.
- Other info: Flexible working hours and excellent career progression await you.
- Why this job: Be part of a mission-driven team making a real impact on military training.
- Qualifications: Detail-oriented with strong office skills; no prior experience needed!
The predicted salary is between 25000 - 30000 £ per year.
An exciting new opportunity has arisen for a Team Administrator to join the Landmarc Team. We are seeking a professional administrator who has a keen eye for detail and will enjoy working in a small, dedicated team to support our thriving facilities management business by providing an exceptional service to Landmarc and our customers. Are you a detail-oriented professional with a passion for administration? Join us at Landmarc and become an integral part of a team that values your skills and dedication. Apply today and embark on a rewarding career journey. Landmarc offers excellent career progression and great benefits, no previous experience needed, just a great can-do attitude!
Main Responsibilities:
- First point of contact on Pembrey Sands
- Issuing car passes and keys to customers
- Maintaining document recording for technical services
- Co-ordinate and upload reports to AMS / Maximo
- Data capture and input
- Work order processing
- Auditing records
- Note-taking during meetings and production of minutes as required
- Answering incoming telephone calls
- Liaise with stakeholders to ensure effective contract delivery
- Provide support for other Administrative roles as required to support the Regional Management team
The Ideal Candidate:
- Excellent Office and Administration skills
- Computer literate with a good understanding of Microsoft packages such as Word, Excel and Outlook
- Experience of using Computer Aided Facility Management (CAFM) software (desirable)
- Ability to use bespoke and off-the-shelf software packages
- Good level of numeracy and literacy skills
- Experience of communicating with stakeholders
- Demonstrate proven track record of achieving objectives to set standards
- Ability to follow processes within time constraints
- Applicants must hold a valid UK Driving Licence as travel will be required
Join Landmarc and Enjoy a Competitive Salary Plus Outstanding Benefits! At Landmarc, we value our employees and go beyond just offering a competitive salary. We’re proud to provide a range of exceptional benefits designed to support your well-being, career growth, and work-life balance. Here are just some of the highlights:
- Pension: Join our company stakeholder pension scheme, with contributions of up to 8% of your salary from Landmarc.
- Generous Holiday Entitlement: Enjoy 25 days of annual leave, pro-rata. Your holiday allowance grows with your continued service. Want more time off? You can purchase up to 10 additional days each year for greater flexibility.
- Other Amazing Benefits: Edenred Savings Scheme: Unlock exclusive discounts and savings for you and your family.
- Annual Salary Review: Conducted in consultation with our recognised Trade Unions to ensure fairness.
- Life Assurance: Insured for three times your annual salary to provide peace of mind for your loved ones.
- Health Cash Plan: Access health benefits for you and your family (add up to four children under 24 to your policy).
- Professional Development: Reimbursement of professional fees and support for ongoing training.
- Family-Friendly Policies: Supporting you during life’s important moments.
- Sick Pay: Sick pay starts after just 6 months of service.
At Landmarc, we don’t just offer benefits – we invest in your future, your well-being, and your career. Join us today and take advantage of everything we have to offer!
About the Company: Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges, and delivering multi-million pound projects to improve vital training assets. By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces.
Team Administrator in Burry Port employer: Landmarc Support Services
Landmarc is an exceptional employer located at the scenic Air Weapons Range in Pembrey Sands, Burry Port, offering a supportive work culture that prioritises employee well-being and career development. With a commitment to providing outstanding benefits, including generous holiday entitlement, a stakeholder pension scheme, and professional development opportunities, Landmarc fosters a collaborative environment where your contributions are valued and recognised. Join us to be part of a dedicated team that plays a vital role in supporting the Armed Forces while enjoying a fulfilling and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Team Administrator in Burry Port
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Landmarc Support Services. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Landmarc Support Services before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Team Administrator in Burry Port
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Landmarc Support Services:Your cover letter is your chance to shine! Tell us why you want to work at Landmarc Support Services specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Landmarc Support Services!
How to prepare for a job interview at Landmarc Support Services
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
