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- Tasks: Lead and inspire a diverse team across multiple Defence Training Estate locations.
- Company: Join Landmarc, a unique joint venture supporting the Armed Forces.
- Benefits: Enjoy a competitive salary, generous holiday, and exceptional health benefits.
- Why this job: Make a meaningful impact in facilities management and customer service.
- Qualifications: Proven leadership skills and experience in facilities or operations management.
- Other info: Opportunity for professional development and a supportive work environment.
The predicted salary is between 55000 - 60000 £ per year.
Salary: £55,000 - £60,000 (DOE) Car Allowance: £600/month + mileage reimbursement
Regional Role: Own Transport Required
Base Location: Longmoor Camp, Liss, Hampshire, GU33 6EL
Landmarc, a joint venture between Mitie and Amentum, is seeking an accomplished Area Operations Manager to lead operations across Defence Training Estate locations in the Home Counties. This is a high profile leadership role, central to delivering exceptional customer service, operational excellence, and strong commercial performance.
With responsibility for a diverse team and a broad portfolio of hard and soft FM services, this position is ideal for a commercially aware manager who thrives on partnership, communication, and driving continuous improvement.
Opportunity to lead a team of 75 staff across multiple sites and be at the forefront of customer service and service delivery.
Main Responsibilities- Lead and inspire the area operations team, promoting a culture of wellbeing and continuous improvement
- Build strong, collaborative relationships with customers and stakeholders
- Ensure all contractual, statutory, and maintenance obligations are delivered within KPI requirements
- Oversee construction and infrastructure projects, from refurbishments to new builds
- Manage compliance across service modules, including budgeting, audits, and stakeholder engagement
- Act as deputy to the Regional Operations Manager when required
- Support regional initiatives, including investigations, training, and operational planning
- Proven leadership skills with the ability to motivate and guide a multi-site team
- A degree in Facilities Management or equivalent experience
- Professional membership (e.g., IWFM) is advantageous
- Health & Safety qualification, ideally NEBOSH general certificate
- Strong understanding of both hard and soft FM services
- Experience developing service delivery plans and operational procedures
- Excellent organisational, planning, and customer service capabilities
- Able to manage competing priorities in a fast moving environment
This is a regional role covering multiple sites in the South East area. Occasional travel across Home Counties sites (Portsmouth to Oxford). Daily travel between Pirbright and Longmoor, depending on business needs. Business mileage is reimbursed in addition to the car allowance.
Why Join Landmarc?This is an opportunity to make a meaningful impact across a unique and varied estate. You will join a supportive regional management team committed to collaboration, innovation, and operational excellence. Your work will directly contribute to the success of our service delivery and the experience of our customers.
If you have experience as a Facilities Manager, Operations Manager, Site Manager, or Service Delivery Manager and you are ready for a role with real scope and influence, this could be the perfect next step.
If you are a confident, customer focused leader with a passion for facilities management, we would love to hear from you. Apply today and help shape the future of service delivery at Landmarc.
*Please note that all interview-related correspondence will be sent via email. We recommend regularly checking your inbox, including your junk folder.
Join Landmarc and Enjoy a Competitive Salary Plus Outstanding Benefits!At Landmarc, we value our employees and go beyond just offering a competitive salary. We are proud to provide a range of exceptional benefits designed to support your well-being, career growth, and work-life balance. Here are just some of the highlights:
- Pension: Join our company stakeholder pension scheme, with contributions of up to 8% of your salary from Landmarc.
- Generous Holiday Entitlement: Enjoy 25 days of annual leave pro-rata. Your holiday allowance grows with your continued service. Want more time off? You can purchase up to 10 additional days each year for greater flexibility.
- Other Amazing Benefits: Reward Gateway Benefit Scheme: Unlock exclusive discounts and savings for you and your family.
- Annual Salary Review: Conducted in consultation with our recognised Trade Unions to ensure fairness.
- Life Assurance: Insured for three times your annual salary to provide peace of mind for your loved ones.
- Health Cash Plan: Access health benefits for you and your family (add up to four children under 24 to your policy).
- Professional Development: Reimbursement of professional fees and support for ongoing training.
- Family-Friendly Policies: Supporting you during life's important moments.
- Sick Pay: Sick pay starts after just 6 months of service.
At Landmarc, we do not just offer benefits - we invest in your future, your well-being, and your career. Join us today and take advantage of everything we have to offer!
About the CompanyLandmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.
By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003.
Regional FM & Service Delivery Manager (Multi-site) in Liss employer: Landmarc Solutions
Contact Detail:
Landmarc Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional FM & Service Delivery Manager (Multi-site) in Liss
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your leadership skills and customer service focus.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It also keeps you fresh in the interviewer's mind, which is always a good thing.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles waiting for you, and applying directly helps us keep track of your application. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Regional FM & Service Delivery Manager (Multi-site) in Liss
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your leadership experience and any relevant qualifications, like your degree in Facilities Management or health and safety certifications.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about facilities management and how your previous roles have prepared you for this position. Be sure to mention your ability to build strong relationships and drive continuous improvement.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've led teams, improved service delivery, or managed projects successfully. Numbers and outcomes can really make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Landmarc Solutions
✨Know Your Stuff
Make sure you understand the key responsibilities of the Regional FM & Service Delivery Manager role. Brush up on your knowledge of hard and soft FM services, as well as any relevant health and safety qualifications like NEBOSH. This will help you answer questions confidently and show that you're the right fit for the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated staff or improved service delivery. Being able to demonstrate your leadership style and how it aligns with the company's values will set you apart from other candidates.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their team culture and how they approach customer service. This shows that you're genuinely interested in the role and can help you stand out as a candidate who values collaboration.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage competing priorities. Prepare by thinking through potential challenges you might face in this role and how you would address them. This will demonstrate your critical thinking and operational planning capabilities.