Work Experience & Admin Officer (Maternity Cover) in Telford

We have an incredible new opportunity for a Work Experience & Admin Officer to join Landau. This role offers more than a wage – it is about the reward of supporting young people who have faced challenging starts in life towards brighter futures.

Responsibilities

• Organise and support student work placements aligned to individual needs and goals.
• Liaise with employers and support the Careers and Engagement Coordinator to secure placements.
• Support risk assessments and ensure placements meet health and safety requirements.
• Monitor student progress and maintain regular contact with students and employers.
• Provide ongoing support and guidance throughout placements.
• Maintain accurate records, including placement details, reviews and outcomes.
• Support communication between students, employers and staff.
• Ensure all paperwork and systems are accurate and up to date.
• Provide general administrative support, including events and activities.
• Support centre operations through efficient admin processes.
• Assist with supplies, orders, suppliers and transport coordination.
• Maintain a professional front-of-house presence.
• Provide reception cover, including calls, mail and enquiries.
• Welcome and sign in visitors in line with safeguarding procedures.
• Provide classroom support when required.
• Support health and safety procedures and compliance.
• Ensure cover during periods of leave or absence.

Qualifications & Experience

• GCSEs in English and Maths (E).
• Knowledge of data management systems (E).
• Familiarity with work experience or placement management tools (D).
• Experience in coordinating work placements for students (E).
• Proven administrative experience, including maintaining records, handling communications, and preparing reports (D).
• Experience in providing classroom support or working with diverse student groups (D).
• Reception or front-of-house experience, handling visitor and student inquiries (D).
• Experience with database management, scheduling, and organising events or activities (D).

Skills & Attributes

• Ability to prioritise tasks, manage schedules, and meet deadlines.
• Strong verbal and written communication for professional interactions.
• Accuracy in maintaining records and completing administrative tasks.
• Understanding and addressing the individual needs of students.
• Demonstrating a professional demeanour in all interactions with students, staff, and external partners.
• Collaborative working with colleagues, external employers, and students.
• Ability to adjust to changes, whether in work placements, classroom environments, or centre needs.
• Maintaining a positive attitude even during challenging situations.

Landau is a Disability Confident employer and will generally offer an interview to any applicant who declares they have a disability and meets the minimum criteria for the job. This is a fixed-term maternity cover position for 12 months, with the potential for a job share which will be discussed further at interview. Landau is committed to equality and inclusion. Guaranteed interviews are offered under the Crisis Homelessness Alliance, Disability Confident Scheme, and the Armed Forces Covenant, subject to meeting minimum criteria. Landau is committed to safeguarding and promotes the welfare of all learners; staff are expected to share this commitment. As this role involves regular work with children and young people, it is exempt from the Rehabilitation of Offenders Act 1974. If offered this position, Landau will ask you to complete an enhanced DBS check with a children's barred list check and provide at least 2 references.