At a Glance
- Tasks: Support students with personal, pastoral, and academic issues in a vibrant school environment.
- Company: Join a dynamic Multi Academy Trust dedicated to student welfare and success.
- Benefits: Enjoy a competitive salary, meal allowance, and membership in the Local Government Pension Scheme.
- Other info: Be part of a supportive team with excellent career growth opportunities.
- Why this job: Make a real difference in students' lives while developing your career in education.
- Qualifications: Strong communication skills and a passion for supporting young people are essential.
The predicted salary is between 30000 - 40000 £ per year.
Responsible to: Head of Year
Contract: Term time only + 5 days
Hrs/wk: 38.25
Salary: Competitive
Closing Date: Monday 8 June 2026 at 9.00am
To be responsible for supporting an academy year group. To deliver efficient and professional information, advice and support to meet the needs of students on a range of personal, pastoral and academic issues. To be the first point of contact for student support for parents/carers.
Person Specification
- A strong desire to work with young people in a support role
- Effective communication and interpersonal skills with adults and young people
- Able to work under pressure and use own initiative
- Competent in using ICT
- Active interest in young people, education and positive outcomes for young people
- Good literacy and numeracy. Maths and English Grade 5 or equivalent
- Committed to the safeguarding and promotion of the welfare of young people in line with the academy safeguarding policies and procedures
Tasks and Duties
- Be first point of contact for parent/carer communication
- Be aware of the vulnerable students within the year group and act as a champion for them
- Deal with emerging issues to ensure students are emotionally supported and prepared for learning in a safe environment
- Log all incidents and interventions for each student using the academy recording systems
- Meet with Head of Year on a daily basis
- Speak to parents and arrange meetings where necessary
Attendance
- Mentor students in a year group who struggle with attendance
Behaviour
- Support in managing the behaviour of the student year group, monitoring their behaviour, leading restorative conversations and implementing other rewards/sanctions as appropriate
- Be part of the on call, detention and refocus area rota
- Daily uniform/equipment checks for a year group
- Attend reintegration meetings following suspensions
- Prepare behaviour contracts for students whose behaviour is being monitored
Safeguarding
- Attend safeguarding meetings with outside agencies for students in a year group in liaison with the Deputy Safeguarding and Mental Health Lead
- Support students with social and emotional difficulties, making referrals to internal and external agencies as necessary via the Deputy Safeguarding and Mental Health Lead
What we can offer you
- A supportive, cohesive and exciting working environment
- The chance to work with genuinely enthusiastic and happy colleagues
- Career prospects within an innovative and ambitious Multi Academy Trust
- A meal allowance, commensurate with your working hours
- Membership of the Local Government Pension Scheme (LGPS)
- Healthcare Cash Plan, from Westfield Health
All appointments made are subject to satisfactory references and a criminal background check. Landau Forte Charitable Trust is committed to safeguarding and promoting the welfare of children and young people and expects all members of staff and volunteers to share this commitment. An Enhanced Disclosure and Barring Service check is required for this post.
Student Support Officer in Tamworth employer: Landau Forte Academy, QEMS
At Landau Forte Charitable Trust, we pride ourselves on fostering a supportive and cohesive working environment where our staff can thrive. As a Student Support Officer, you will have the opportunity to make a meaningful impact on the lives of young people while enjoying career prospects within our innovative Multi Academy Trust. With benefits such as a meal allowance, membership in the Local Government Pension Scheme, and a Healthcare Cash Plan, we are dedicated to the well-being and professional growth of our employees.
Contact Details:
Landau Forte Academy, QEMS Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Support Officer in Tamworth
✨Tip Number 1
Network like a pro! Reach out to your connections, whether it's friends, family, or former colleagues. Let them know you're on the hunt for a Student Support Officer role and ask if they know anyone in the field. Personal recommendations can really give you an edge!
✨Tip Number 2
Prepare for those interviews! Research common questions for support roles and practice your responses. Think about your experiences with young people and how you've handled challenging situations. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for working with young people come through. Share stories that highlight your commitment to their welfare and positive outcomes. It’s all about making that personal connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. So, what are you waiting for? Get applying!
We think you need these skills to ace Student Support Officer in Tamworth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Student Support Officer. We want to see your passion for working with young people and how you can contribute to their success!
Show Off Your Communication Skills:Since effective communication is key in this role, use your application to demonstrate your ability to connect with both students and parents. We love seeing examples of how you've successfully navigated tricky conversations or provided support in the past.
Highlight Your Initiative:We’re looking for someone who can work under pressure and take the lead when needed. Share specific instances where you’ve used your initiative to solve problems or support students, as this will really make your application stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at Landau Forte Academy, QEMS
✨Know Your Role
Make sure you understand the responsibilities of a Student Support Officer. Familiarise yourself with the key tasks, like being the first point of contact for parents and supporting vulnerable students. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. Prepare examples of how you've successfully communicated with young people or parents in the past. Think about times when you’ve resolved conflicts or provided support, as these stories will highlight your interpersonal skills.
✨Demonstrate Your Passion for Education
Express your genuine interest in working with young people and your commitment to their welfare. Share any relevant experiences that showcase your dedication to positive outcomes for students, whether through volunteering, tutoring, or other educational roles.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with a student struggling with attendance or managing behaviour issues. Think through potential scenarios and how you would approach them, showing your ability to think on your feet and use your initiative.
