At a Glance
- Tasks: Lead and enhance performance across a diverse portfolio of holiday resorts in the UK.
- Company: Join Landal UK, a top player in Europe's holiday resort scene.
- Benefits: Enjoy a competitive salary, flexible working, and generous holiday allowance.
- Other info: Opportunity for extensive travel and career development in a dynamic environment.
- Why this job: Be part of an exciting growth journey while making holidays unforgettable for guests.
- Qualifications: Experience in hospitality or tourism management with strong relationship skills.
The predicted salary is between 45000 - 55000 £ per year.
About the role: Landal UK is part of the Landal group, one of Europe's leading holiday resort operators.
We manage and support a growing portfolio of resorts across the UK, working with both managed resorts, where Landal is responsible for day-to-day operations, and franchise resorts, where the resort remains independently operated but partners with Landal for brand, commercial and operational support.
We are entering an exciting period of growth, with ambitious plans to increase our managed portfolio while continuing to expand our franchise partnerships.
This is an opportunity to play a key role in that growth.
You will work across an exciting portfolio of destinations from Cornwall to Scotland, with a high degree of autonomy and the support of a growing UK and international organisation.
What will you do: As an Area Manager, you will be responsible for the performance and relationships across a portfolio of managed and franchise resorts throughout the UK.
For managed resorts, you will work closely with Resort General Managers to drive operational excellence, guest experience, revenue, profitability, colleague engagement and compliance.
For franchise resorts, you will act as Landal's key relationship and performance lead, working with resort owners and management teams to improve guest experience, revenue and overall commercial performance.
You will be the link between our resorts, owners and the wider Landal organisation, ensuring the right support, challenge and expertise is available to help every resort perform at its best.
Your key objectives are: Drive Revenue & Commercial Performance across managed and franchise resorts.
Improve Guest Experience & NPS, ensuring Landal remains focused on delivering exceptional holidays.
Deliver Operational Excellence across managed resorts, including profitability, colleague engagement, compliance and Health & Safety.
Develop Strong Franchise Partnerships, creating trust while challenging performance and identifying opportunities for growth.
Support Portfolio Growth, helping Landal successfully integrate and develop new resorts as the UK business expands.
Your goals are to: Build strong, credible relationships with resort owners, developers, General Managers and franchise partners.
Use performance data and commercial insight to identify opportunities, challenge performance and drive action.
Work collaboratively with central UK and European teams to bring the right expertise and support to each resort.
Share best practice and continuously improve how Landal operates across its UK portfolio.
Take ownership, make decisions and act as a trusted representative of Landal in every stakeholder relationship.
This is you: We are looking for an experienced hospitality, leisure, tourism or customer-focused leader who combines commercial thinking, operational understanding and exceptional relationship skills.
You will ideally have:- Experience in Area Management, Resort Management, Operations or Account Management.- A proven track record of improving commercial or operational performance.- Strong relationship and stakeholder management skills, with the confidence to work with owners, developers and senior resort leaders.- Good financial understanding and the ability to interpret performance data and turn insight into action.- A hands-on, solutions-focused approach and the confidence to challenge when required.- Excellent communication, negotiation and influencing skills.- The ability to work independently across a large geographical area.- Strong Excel skills and confidence working with data; Power BI experience is desirable.- A full UK driving licence and willingness to travel extensively, including overnight stays.
Come work with us, as this is what we offer!Permanent full-time contract, 38 hours per week£45,000–£55,000 salary depending on experience27 days' holiday based on a 38-hour working week Flexible and hybrid working Travel expenses and support for sustainable travel Recreation pension scheme Employee benefits and insurance schemes Attractive Landal employee holiday discounts #J-18808-Ljbffr
Area Manager UK in Norwich employer: landal
Landal UK is an exceptional employer, offering a dynamic work environment where you can thrive as an Area Manager. With a focus on employee growth and development, we provide extensive support and resources to help you excel in your role while enjoying the flexibility of hybrid working and generous holiday allowances. Join us in shaping memorable holiday experiences across stunning UK destinations, all while being part of a collaborative and ambitious team dedicated to operational excellence and guest satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Area Manager UK in Norwich
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like landal. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to landal
Don't be shy about reaching out to landal directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Area Manager UK in Norwich
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about landal and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at landal
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
