Business Analyst in City of London

We are Landsec. We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them. This is how we’ve created the UK’s leading portfolio of urban places and one of the largest real estate companies in Europe. Our £10 billion portfolio is built around premium workplaces, the country’s pre-eminent retail platform, and a residential pipeline that will redefine urban life. We’ve honed this ability over 80 years. Spotting the opportunities, building the partnerships, and continually adapting to shape the places that meet the needs of a changing world. Places where life happens. Where businesses grow. And where cities are defined.

Location: This role is based in London Victoria, and offers hybrid working, with majority of the working week in the office. We recommend discussing arrangements with the hiring manager.

The Team: At Landsec, Technology is at the heart of everything we do. We use data and innovative technologies to provide technical expertise and an excellent level of customer service with the overall goal to deliver a high quality of support to Landsec and our customers.

The role: Joining as a key member of the Data and Technology team, we are looking for an experienced Business Analyst to deliver project specific analysis and insight. The candidate will have strong analysis & process mapping skills across a range of technology projects. This is an opportunity to work with the Data and Technology Leadership Team to define ways of working and embed processes.

We are particularly keen to attract candidates with experience from multiple sectors such as (but not exclusive to), Financial Services, Technology, Utilities, Banking, Insurance and Pharmaceuticals.

Salary: Competitive

Principle Accountabilities:

• Meeting with stakeholders to understand and review business objectives and project requirements.
• Working with programme, project, product managers to deliver projects and programmes to plan.
• Working on multiple small projects and/or leading on a workstream of a complex project, applying standards, methodologies, and tools.
• Involved in process improvements, looking for areas of improvement and making recommendations for improvement to senior stakeholders.
• Analysing, cleansing and visualising data to identify trends and make decisions.
• Documenting the current 'As Is' using process maps and presenting back to stakeholders.
• Considering business requirements against the current processes and assisting in the development and/or implementation of requirements using analysis techniques.
• Facilitating workshops to achieve focused outcomes and joint understanding of user needs.
• Supporting the production of Management Information and presenting this back to stakeholders.
• Working with programme/product managers and business teams to devise new support material based on the revised processes, to include training, reporting, and systems enhancements.
• To elicit requirements and drive process change using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis, workflow analysis and design thinking workshops.
• To co-facilitate process improvement workshops to drive ideas and solutions.
• To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working.
• To collaborate with other team members and business services departments to devise new support material based on the revised processes, to include training, reporting, and systems enhancements.
• To identify trends and process variations as part of establishing a continuous improvement monitoring system.

Essential Criteria:

• Experience of building analysis maturity within complex environments.
• Good technical understanding of Business Analysis frameworks, value cycles and business processes.
• Excellent communication and stakeholder management skills and ability to integrate well into a team and build effective relationships.
• Demonstrate the ability to critically evaluate information gathered across multiple sources, reconcile variances, and recommend proposals to clients.
• Proven analytical and inquisitive mindset with an ability to develop solutions to technical problems.
• Strong technology transformation implementation experience is an advantage.
• Experience of working with leading ERP cloud solutions.
• Demonstrate the ability to rapidly understand a business process [even if previously there has been no engagement with that business process area].

Life and Benefits at Landsec:

We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer fantastic Learning and Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work.

Below are some of our core benefits:

• Performance based annual bonus plan.
• 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and the option to purchase up to 10 additional days each year. Enjoy an additional three-day December festive break on top of your leave and a special 'My Day' to take off for whatever you choose.
• Enhanced pension contributions - Landsec will contribute up to 10.5% subject to your contribution.
• Private medical insurance, Health Cash Plan, Life assurance and income protection.
• Enhanced maternity, adoption, shared parental leave policies.
• Two different share plans enabling you to share in the success you will help to build.
• Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20%.
• Access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause.

Diversity and Inclusion:

At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential.

We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing recruitmentqueries@landsec.com.

To find out more about our approach, visit our Diversity and Inclusion page.