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- Tasks: Assist customers with parts identification and manage stock levels in a dynamic environment.
- Company: Join Sytner Group, a leader in the automotive industry with a focus on teamwork.
- Benefits: Enjoy 33 days holiday, career development, and discounts on cars and gyms.
- Why this job: Be part of a passionate team delivering excellent customer service in a prestigious brand.
- Qualifications: Experience in the motor industry and strong communication skills are essential.
- Other info: Flexible working patterns and a commitment to diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
About the role
Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner BMW Wolverhampton. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
About you
Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers.
Why Sytner?
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary/community work
At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes/adjustments to job interviews and the recruitment process.
BMW Parts Advisor in Wolverhampton employer: Land Rover
Contact Detail:
Land Rover Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BMW Parts Advisor in Wolverhampton
✨Tip Number 1
Get to know the company! Research Sytner Group and understand their values and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers face-to-face and over the phone, it’s crucial to demonstrate your ability to communicate clearly and effectively. Role-play with a friend or family member to build confidence.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage stock levels and keep things tidy. Bring examples from your past experience to the table, as this will highlight your attention to detail and reliability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the Sytner team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace BMW Parts Advisor in Wolverhampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about being a Parts Advisor and helping customers with their needs.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in the motor industry. We love seeing how your skills match what we're looking for, so don’t hold back on showcasing your customer service expertise!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and understand. This will show us that you have the fantastic communication skills we’re after!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Land Rover
✨Know Your Parts
Before the interview, brush up on your knowledge of vehicle parts and accessories. Familiarise yourself with common parts used in BMWs and be ready to discuss how you would assist customers in identifying and sourcing them.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Think of examples from your past experience where you successfully communicated with customers or colleagues, especially in challenging situations.
✨Demonstrate Your Organisational Skills
Be prepared to talk about how you manage stock levels and maintain an organised workspace. Share specific strategies you've used in previous roles to keep track of inventory and ensure timely ordering of parts.
✨Emphasise Customer Service Passion
Sytner values excellent customer service, so convey your enthusiasm for helping customers. Prepare anecdotes that highlight your commitment to delivering top-notch service and how you’ve gone above and beyond to meet customer needs.
