As a Vehicle Sales Preparation Controller, you will play a key role in managing the journey of vehicles from arrival through to customer delivery. Working closely with Sales, Service, Parts, Workshop teams and external suppliers, you will coordinate all aspects of vehicle preparation, ensuring vehicles are presented on time, to brand standards, and ready for retail sale.
You will be responsible for maintaining accurate records, monitoring vehicle preparation progress, and resolving any delays to ensure a seamless experience for both internal stakeholders and customers.
Key Responsibilities
- Manage and coordinate the vehicle preparation process from stock arrival through to customer handover.
- Monitor vehicle preparation schedules to ensure agreed delivery deadlines are achieved.
- Liaise with Workshop, Parts, Valeting and external suppliers to progress vehicle preparation activities.
- Ensure all vehicles meet company and manufacturer standards before release.
- Track and update vehicle preparation status using internal systems.
- Identify and resolve preparation delays, escalating issues where necessary.
- Coordinate PDI (Pre-Delivery Inspection) completion and outstanding repair work.
- Maintain accurate vehicle records and documentation.
- Support the Sales team with vehicle availability updates and delivery planning.
- Ensure compliance with health and safety procedures and company policies.
- Deliver exceptional internal and external customer service at all times.
About You
To succeed in this role, you'll be highly organised, able to manage multiple priorities, and have excellent communication skills. You'll thrive in a fast-paced environment and take pride in delivering vehicles to the highest possible standard.
We would love to hear from you if you have:
- Previous experience within a dealership, automotive, vehicle logistics, stock control, service or administration environment.
- Strong organisational and planning skills.
- Excellent attention to detail.
- Experience using dealership management or vehicle stock systems (advantageous).
- The ability to work effectively with multiple departments and stakeholders.
- A proactive approach to problem solving.
Vehicle Sales Preparation Controller employer: Land Rover
Sytner Group is an exceptional employer, offering a vibrant work culture where every team member is valued and encouraged to reach their full potential. As a Receptionist Host at our Tamworth location, you will enjoy an industry-leading benefits package, including enhanced holiday entitlement, career development opportunities, and a commitment to diversity and inclusion. Join us in creating memorable experiences for our customers while being part of a supportive and dynamic team that truly cares about your growth and well-being.
