Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customers, providing top-notch service and keeping them informed.
- Company: Join Sytner Group, a leader in the automotive industry with a focus on talent development.
- Benefits: Enjoy 33 days holiday, career growth, discounts, and a supportive work environment.
- Why this job: Make a real difference in customer experiences while learning and growing in your career.
- Qualifications: No experience needed; just bring your passion for customer service and a willingness to learn.
- Other info: Flexible working patterns and a commitment to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
We have an excellent opportunity available for a motivated Service Advisor to join our team at Leicester Audi. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers.
This is a challenging role where customer care always comes first; you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Don’t worry if you do not have previous experience; we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Audi to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential.
Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential:
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary/community work
At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes/adjustments to job interviews and the recruitment process.
Audi Service Advisor in Leicester employer: Land Rover
Contact Detail:
Land Rover Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audi Service Advisor in Leicester
✨Tip Number 1
Get to know the company! Research Leicester Audi and Sytner Group. Understand their values, culture, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. As a Service Advisor, you'll be the bridge between customers and the workshop. Role-play with a friend or family member to get comfortable explaining services and answering questions clearly and confidently.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your commitment to outstanding service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining our team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Audi Service Advisor in Leicester
Some tips for your application 🫡
Show Your Customer Service Skills: In your application, make sure to highlight any experience you have in customer service. We want to see how you can build rapport and provide outstanding care, just like you'll be doing as a Service Advisor.
Be Organised and Detail-Oriented: Since this role requires excellent organisational skills, mention any relevant experiences where you've demonstrated attention to detail. We love candidates who can keep things running smoothly!
Express Your Willingness to Learn: Don’t worry if you lack direct experience; we value a positive attitude and a willingness to learn. Let us know how you're eager to grow and take advantage of the training we offer.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you started on your journey with Sytner!
How to prepare for a job interview at Land Rover
✨Know Your Stuff
Familiarise yourself with Audi's products and services. Being able to discuss specific models, features, and the benefits they offer will show your genuine interest and help you connect with the interviewers.
✨Customer Care is Key
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this role is all about building rapport and ensuring satisfaction.
✨Show Your Organisational Skills
Since the role requires strong organisational abilities, be ready to discuss how you manage your time and tasks effectively. You could mention tools or methods you use to stay organised, especially in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the company culture and career development opportunities. This not only demonstrates your enthusiasm but also helps you gauge if Sytner is the right fit for you.
