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For Companies At a Glance
- Tasks: Deliver and collect luxury vehicles while providing top-notch customer service.
- Company: Join Sytner Group, representing 23 prestigious vehicle brands across 140 UK dealerships.
- Benefits: Enjoy 33 days holiday, discounted gym memberships, and a cycle to work scheme.
- Why this job: Be part of a passionate team that values inclusivity and career development.
- Qualifications: A valid UK driving license is essential; experience in premium brands is a plus.
- Other info: Full-time role may include weekends; we support diverse applicants.
The predicted salary is between 24000 - 36000 £ per year.
About the role
Rolls-Royce Aftersales Egham is looking for a punctual and enthusiastic Aftersales Driver to join our team. As an Aftersales Driver, you should share your passion for our brand and immerse customers in the world of Rolls-Royce.
You will collect and deliver vehicles from customers\’ homes to the dealership and back, providing friendly and attentive service. You will advise customers of estimated arrival times via telephone, contact them with updates, and provide a warm and professional welcome on arrival.
You will ensure high levels of customer service, building genuine rapport with customers to ensure excellent service even if they are not visiting our showroom.
This is a full-time role, which may include weekends to meet our service standards.
About You
Ideally, you will have experience working with a premium brand or in the automotive industry, though this is not essential. You should have excellent attention to detail for vehicle checks and safety, as well as strong organization skills for planning multiple drops efficiently.
Knowledge of the local area and navigational skills are beneficial. A valid full UK driving license is a minimum requirement.
Why Sytner?
Sytner Group offers an industry-leading benefits package and values continuous improvement and an inclusive environment where everyone can thrive.
- Enhanced Holiday Entitlement – 33 days including bank holidays
- Industry-leading Maternity, Paternity, and Adoption Pay
- Career Development opportunities
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One paid day annually for voluntary/community work
We are committed to creating an equitable environment and welcome applications from all individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
We support reasonable adjustments during the recruitment process. For more information, please click here.
We represent over 23 prestigious vehicle brands across 140 UK dealerships. Our focus on developing talent and building careers is reflected in our high colleague engagement scores.
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Driver employer: Land Rover
Contact Detail:
Land Rover Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver
✨Tip Number 1
Familiarise yourself with the Rolls-Royce brand and its values. Understanding what makes the brand unique will help you connect with customers and demonstrate your passion during any interviews or discussions.
✨Tip Number 2
Brush up on your local area knowledge and navigational skills. Being able to efficiently plan routes and provide accurate arrival times will show your organisational skills and commitment to excellent customer service.
✨Tip Number 3
Practice your communication skills, especially in providing updates to customers. Being warm and professional over the phone can set you apart and create a positive impression even before you meet them.
✨Tip Number 4
Consider gaining experience in customer service roles, even if they are not directly related to driving. This will enhance your ability to build rapport with customers, which is crucial for this position.
We think you need these skills to ace Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Aftersales Driver position. Highlight your relevant experience and skills that align with what Rolls-Royce is looking for.
Tailor Your CV: Customise your CV to reflect your experience in customer service and any previous roles in the automotive industry or with premium brands. Emphasise your attention to detail, organisational skills, and knowledge of the local area.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Rolls-Royce brand and your enthusiasm for providing excellent customer service. Mention specific examples of how you have built rapport with customers in the past.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Land Rover
✨Show Your Enthusiasm for the Brand
As an Aftersales Driver, it's crucial to convey your passion for Rolls-Royce. Research the brand's history and values, and be prepared to discuss why you admire it during the interview.
✨Demonstrate Excellent Customer Service Skills
Since the role involves direct interaction with customers, highlight any previous experience where you provided exceptional service. Share specific examples of how you built rapport and handled customer inquiries.
✨Highlight Your Organisational Skills
The job requires planning multiple drops efficiently. Be ready to discuss how you manage your time and organise tasks, perhaps by sharing a past experience where you successfully juggled multiple responsibilities.
✨Familiarise Yourself with the Local Area
Knowledge of the local area is beneficial for this role. Before the interview, take some time to review maps or routes that are commonly used for vehicle deliveries, and mention your familiarity with these during your conversation.
