Apprentice Parts Advisor

We are currently recruiting for an Apprentice Parts Advisor. The successful applicant will have the opportunity to work with one of the world\’s most prestigious and technologically advanced car manufacturers.

You will be trained to manage stock and perform all duties of a parts department, helping to maximise the profitability and efficiency of an aftersales team. This will include interaction with the workshop, bodyshop, sales teams, and directly with the public.

All BMW Apprentices attend the BMW Group Academy UK in Berkshire for their off-the-job training. The BMW programme is regarded as a leader in delivering the ultimate customer experience, with a focus on retail environment and high customer service expectations. The training lasts twelve months, delivered through classroom sessions at the BMW Group Academy UK.

Candidates will follow a nationally recognised diploma in customer service, achieving a level two qualification, including courses for BMW Parts Advisor Certification.

On successful completion of the Advanced Apprenticeship, the qualifications attained will be:

• IMI Level 2 Diploma in Customer Service Practitioner
• BMW Parts Advisor Certification

A mentor will oversee your work-based learning, and a BMW representative will visit every 12 weeks to set performance targets and address development needs.

Desired skills and personal qualities:

• A keen interest in automotive vehicles and the industry
• Honest and trustworthy with a willingness to learn
• A positive attitude and professional work ethic
• Ability to work independently and as part of a team
• Attention to detail
• Pleasant telephone manner

Desired qualifications:

Applicants should have, or be predicted to obtain, GCSE Grade A*-C/9-4 or Functional Skills Level 2 (or equivalent) in:

• English
• Maths
• One other subject

Why Sytner?

Sytner Group offers an industry-leading benefits package and values continuous improvement, creating an environment where everyone can reach their full potential. Benefits include:

• Enhanced holiday entitlement – 33 days including bank holidays
• Industry-leading maternity, paternity, and adoption pay
• Career development opportunities
• Recognition of long service every 5 years
• Discounted car schemes
• High street discounts
• Discounted gym memberships
• Cycle to work scheme
• One paid day per year for voluntary/community work

We are committed to diversity and inclusion, welcoming applications from individuals of all backgrounds and providing reasonable adjustments during the recruitment process.

For more information on reasonable adjustments and the recruitment process, please click here.

Join us and be part of a group that represents over 23 prestige vehicle brands across 140 UK dealerships. We pride ourselves on developing talent, building careers, and achieving high colleague engagement scores.

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