Speak to a bed expert: 01928 242829 Ends in… 0 days 06 hours 58 mins 3 5 secs
About the Role
Join our friendly Wigan team as a Sales Advisor and help customers make confident buying decisions while achieving sales success! You’ll be responsible for converting customer enquiries into sales across multiple channels (in-store, over the phone, and via live chat) by providing expert advice, building rapport, and using your negotiation skills.
Salary and Hours
- Basic salary: £26,000 (full-time, 37.5 hours per week)
- Uncapped commission: Realistic On-Target Earnings of £31,000+ based on performance
Hours
- 9am - 5pm
- Full-time (37.5 hours per week)
- Rota-based role working 5 days out of 7, including regular weekend cover, on a rotating pattern (exact days will vary week to week)
What You’ll Do
- Convert incoming sales enquiries across all channels – in-store, phone, email, and live chat – responding promptly, preparing quotes, and following up to maximise conversions
- Handle customer finance agreements and recommend complementary products in line with company policy
- Process accurate customer information and adhere to all sales team standards and procedures
How We’ll Support You
- A structured training programme to build your confidence, product knowledge, and sales skills
- Ongoing development including factory visits, brand training, and The Land of Beds Way sales training
- Coaching, feedback, and support to help you consistently improve and succeed
- A friendly, experienced team who want you to do well from day one
What We’re Looking For
- Sales experience in-person or over the phone
- Strong ability to follow sales processes, handle objections, and negotiate
- Excellent communication skills, verbal and written
- Strong time management and ability to multi-task in a fast-paced environment
- Computer literate with good literacy and numeracy skills
- Ability to build rapport quickly and maintain strong interpersonal relationships
- Detail-oriented, proactive, positive, and resilient
- Honest, trustworthy, and dedicated to delivering excellent customer service
Why You’ll Love Working Here
- Base pay of £26,000 plus uncapped commission – your earning potential is in your hands
- Healthshield Package
- Friendly, collaborative store environment
- Birthday off to celebrate your special day
- Employee discount scheme for personal purchases
- Charity Day – one paid day to volunteer for a cause you care about
- Opportunities for loyalty rewards and long-service recognition
#J-18808-Ljbffr
