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- Tasks: Support our hospitals by managing records, scheduling appointments, and providing excellent customer service.
- Company: Join Lancashire Teaching Hospitals NHS Foundation Trust, dedicated to delivering outstanding healthcare.
- Benefits: Enjoy varied development opportunities, learn new skills, and work in a supportive environment.
- Why this job: Make a real impact on patient care while working with a diverse team in a positive culture.
- Qualifications: Strong organisational skills, proficiency in Microsoft Office, and excellent communication abilities are essential.
- Other info: Interviews are on 17th, 19th, and 20th June 2025; application support sessions available.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Administrator/Clerical Officer role at Lancashire Teaching Hospitals NHS Foundation Trust
Join to apply for the Administrator/Clerical Officer role at Lancashire Teaching Hospitals NHS Foundation Trust
Our hospitals run smoothly because we have fantastic people undertaking administrative tasks to ensure everything is organised, accurate and ready for when it is needed.
We are looking to recruit to a number of roles so have decided to do a joint recruitment campaign instead of advertising them all separately. If you meet the criteria, you should just attend one interview, but would be considered for several different administrative roles across our hospital locations. You will be asked for your preferences to ensure we match you to the location and hours you are interested in .
We would love to hear from you if you have:
- Strong organisational and multitasking skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office packages ie Word, Excel, email
- Ability to work independently and as part of a team.
- Accuracy with data and information
- Effective numeracy and literacy skills
However, we’re not just about data/paperwork – we’re also about people! Our teams are dedicated to supporting our hospitals with efficiency and a smile. We believe in creating a positive work environment where every day brings new opportunities to learn, grow, and make a real impact. You will work with lots of different people, all performing varied tasks to aid patient care.
Relationships are key to our success, so your ability to engage and communicate with people from all backgrounds will be so important.
*Interviews are likely to be 17th, 19th and 20th June, 2025*
Responsibilities
As we are recruiting to several different roles, we can’t list every task you will undertake, but these are an example of the kinds of things you will be responsible for:
- Provide great customer service to patients, staff, visitors and external partners.
- Keep our electronic/manual records and databases in great shape through accurate inputting, scanning and filing
- Coordinate and schedule appointments, meetings and events
- Help our patients check in for their appointments, dealing with patient enquiries and ensuring follow up appointments are organised.
- Handle correspondence and communication with flair.
- Assist in the preparation of reports, presentations and other documents.
We want people who, through the work they do, really want to help us make a difference to patients and their families. Your kind, compassionate nature and your dedication to accuracy and organisation will help us ensure we have the right information in the right place at the right time and that everyone receives a great service.
If these are the kinds of things which make you tick and you feel you excel at then please apply.
We know our application form can seem onerous, but its so important we have as much information about you as possible to help us decide who to invite to interview. Our application video can help you understand how to complete it: APPLICATION VIDEO LINK.
We are also offering live support sessions with our advisors on the 3rd and 5th of June. We will be going through the finer details of the application form, offering support and guidance on our application form, the shortlisting process and some interview hints and tips! Spaces are booking up fast so get your space booked asap. Here is the link to book onto one of these sessions: Application Session Booking.
You’ll have access to varied development opportunities, learn new skills, meet fantastic people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
For further details / informal visits contact: Name: Recruitment Team Job title: Recruitment Email address: recruit@lthtr.nhs.uk Telephone number: 01772 521900
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Administrative
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Industries
Hospitals and Health Care
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Administrator/Clerical Officer employer: Lancsteachinghospitals
Contact Detail:
Lancsteachinghospitals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator/Clerical Officer
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding the nuances of roles like scheduling appointments and managing records will help you speak confidently about your relevant experience during the interview.
✨Tip Number 2
Make sure to highlight your organisational and multitasking skills in conversations with the recruitment team. They value these traits highly, so prepare examples that showcase how you've successfully managed multiple tasks in previous roles.
✨Tip Number 3
Engage with the live support sessions offered by the recruitment team. These sessions are a great opportunity to ask questions and gain insights into what they are looking for in candidates, which can give you an edge in the selection process.
✨Tip Number 4
Network with current or former employees of Lancashire Teaching Hospitals NHS Foundation Trust. They can provide valuable insights into the work culture and expectations, helping you tailor your approach and demonstrate your enthusiasm for the role.
We think you need these skills to ace Administrator/Clerical Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational and multitasking skills, as well as your proficiency in Microsoft Office. Use specific examples from your past experiences that demonstrate these abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your excellent communication skills and your passion for supporting patient care. Mention how your background aligns with the values of Lancashire Teaching Hospitals NHS Foundation Trust.
Highlight Relevant Experience: In your application, emphasise any previous administrative roles or experiences where you provided customer service, managed records, or coordinated appointments. This will show your capability to handle the responsibilities outlined in the job description.
Prepare for the Interview: If selected for an interview, be ready to discuss how you can contribute to a positive work environment and support patient care. Think about examples that demonstrate your ability to engage with people from diverse backgrounds.
How to prepare for a job interview at Lancsteachinghospitals
✨Showcase Your Organisational Skills
As an Administrator/Clerical Officer, strong organisational skills are crucial. Be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the demands of the role.
✨Communicate Clearly and Confidently
Excellent verbal and written communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewers, showing your interest in the role and the organisation.
✨Demonstrate Your Tech Savviness
Proficiency in Microsoft Office is a must. Brush up on your skills in Word and Excel, and be ready to discuss how you've used these tools in previous roles. If possible, mention any specific projects where you utilised these applications effectively.
✨Emphasise Your People Skills
Since the role involves interacting with various stakeholders, highlight your ability to engage with people from diverse backgrounds. Share experiences where you've provided excellent customer service or resolved conflicts, showcasing your compassionate nature and dedication to helping others.
