At a Glance
- Tasks: Manage administrative functions and coordinate calibrations in a dynamic environment.
- Company: Join a forward-thinking team in Leicester focused on quality service.
- Benefits: Competitive hourly rate, flexible hours, and potential for contract extension.
- Other info: Great opportunity for growth and learning in a supportive atmosphere.
- Why this job: Be part of a team that values precision and customer satisfaction.
- Qualifications: Experience in administration and a keen eye for detail are essential.
The predicted salary is between 26400 - 26400 € per year.
Duration: 9 months contract (possible extension)
Location: Leicester, LE6 0FH
Salary: £12.71/hour on PAYE
Hours: 9am - 3pm
Interview: in person - 1 round
Role: Train across all service administration functions, including:
- Goods receipt and logging instruments into/out of the calibration laboratory.
- Coordinating external calibrations and repairs for customers.
Collaborate closely with:
- Workshop technicians, Calibration lab technicians and supervisors, Service technical team.
- Communicate with internal and external stakeholders, including Customer service teams, Sales representatives, Production staff.
Follow ISO17025 and ISO9001 procedures in all administrative and service processes.
Experience in packaging of instruments (e.g. measuring instruments) is an advantage, including the related documentation.
- Managing multiple tasks while maintaining accuracy under time pressure.
- Ensuring compliance with strict ISO standards.
- Coordinating with different teams and external partners simultaneously.
- Handling customer expectations while maintaining service quality.
- Maintaining attention to detail in ERP systems and documentation.
Ability to plan and manage daily/weekly tasks efficiently.
Positive attitude and motivation to deliver strong customer outcomes.
- Fluent in English.
- Must live within commuting distance of Groby, Leicester.
- Continuous improvement mindset.
Department Administrator employer: LanceSoft UK
As a Department Administrator in Leicester, you will join a dynamic team that values collaboration and continuous improvement. Our supportive work culture fosters professional growth, offering training across various service administration functions while ensuring compliance with ISO standards. With a focus on delivering exceptional customer outcomes, we provide a rewarding environment where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Department Administrator
✨Tip Number 1
Get to know the company and its culture before your interview. Research their values and recent projects, so you can show how you fit in and contribute to their goals.
✨Tip Number 2
Practice common interview questions related to administration and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows your interest in the role and helps you gauge if the company is the right fit for you.
✨Tip Number 4
After the interview, don’t forget to send a thank-you email! It’s a great way to express your appreciation and keep yourself fresh in their minds as they make their decision.
We think you need these skills to ace Department Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the role of Department Administrator. We want to see how your skills align with the tasks mentioned in the job description, like managing multiple tasks and ensuring compliance with ISO standards.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your positive attitude and motivation to deliver strong customer outcomes, as these qualities are key for us at StudySmarter.
Showcase Your Attention to Detail:Since the role involves maintaining accuracy under time pressure, make sure to highlight any past experiences where you've successfully managed similar situations. We love candidates who can demonstrate their attention to detail, especially in ERP systems and documentation.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the hiring process!
How to prepare for a job interview at LanceSoft UK
✨Know Your ISO Standards
Familiarise yourself with ISO17025 and ISO9001 standards before the interview. Being able to discuss how you’ve adhered to these in past roles will show your understanding of compliance and quality assurance, which is crucial for the Department Administrator position.
✨Showcase Your Multi-tasking Skills
Prepare examples of how you've successfully managed multiple tasks under pressure. This role requires juggling various responsibilities, so demonstrating your ability to stay organised and accurate while handling time-sensitive tasks will impress the interviewers.
✨Communicate Effectively
Since the role involves collaborating with different teams and external partners, practice articulating your communication style. Be ready to share experiences where you effectively coordinated with others, especially in customer service scenarios, to highlight your teamwork skills.
✨Demonstrate a Continuous Improvement Mindset
Think of instances where you’ve identified areas for improvement in processes or workflows. Discussing your proactive approach to enhancing service quality will resonate well with the interviewers, as they value a candidate who is motivated to drive positive change.
