At a Glance
- Tasks: Lead web production, manage projects, and ensure site quality using Adobe Experience Manager.
- Company: Join a dynamic team at a leading B2B SaaS company focused on innovation.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and AI integration.
- Why this job: Make an impact by enhancing our corporate web presence and driving digital excellence.
- Qualifications: 5 years in web production, strong AEM skills, and team leadership experience required.
The predicted salary is between 50000 - 65000 £ per year.
We are looking for a proactive, highly organized Web Production Lead who will oversee the end-to-end production of our corporate web presence. This person will manage all website changes: new projects and pages, serve as the central point for stakeholder requests, own site hygiene and governance, work extensively in Adobe Experience Manager (AEM), lead and manage the AEM authoring team, advise on best practices, partner with engineering on component updates, and manage project and ticket workflows via Jira.
The ideal candidate blends strong technical/content production acumen, stakeholder management, and team leadership.
ResponsibilitiesIn this role, you'll:
- Manage the full lifecycle of website page changes and new web projects from intake and scoping through build, QA, and publish.
- Prioritise and coordinate stakeholder requests for website changes, acting as the main point of contact between authors, UX/design, PMs, Content, and Engineering.
- Oversee site hygiene and governance, ensure AEM content tree and folder structure remain clean and consistent; manage naming conventions, URLs/slugs, metadata digital asset management (DAM) hygiene, component/template usage and retirement.
- Lead and mentor the AEM authoring team (front-end authors, AEM power-users contributors): define standards, provide training/enablement, promote best practices, hold authors accountable to quality standards, filter feedback for component & authoring enhancements to Engineering.
- Work with UX/UI/Engineering teams to understand upcoming component/template updates, planned AEM enhancements, and ensure authors are enabled and workflows updated accordingly.
- Maintain and manage the Jira backlog for web production: create/track incoming tickets/epics, ensure proper triage, estimate, assign, monitor status, escalate blockers, and communicate progress to stakeholders.
- Enforce and champion best practices around content publishing: quality assurance, accessibility (WCAG, AA), SEO/findability, responsiveness across devices, brand compliance.
- Collaborate with UX/UI and Analytics teams to feed back authoring/site-production issues (e.g., component limitations, page performance issues, template gaps) to engineering and drive continuous improvement.
- Develop and refine production workflows, SLAs, triage procedures, the authoring enablement program (onboarding new authors, training, weekly help authors, knowledge base).
- Produce regular reports/metrics on site health (e.g., broken links, orphan content, content/stakeholder request volumes, publish velocity, author backlog), and present to senior stakeholders.
- Support major web initiatives (homepage redesign, brand refreshes, section updates, etc.) by coordinating production resources, ensuring quality delivery and adherence to timelines.
- Implement & execute experimentation and personalisation roadmap for website content, pages, and flows (landing pages, product pages, conversion funnels).
- Own production of experiments across various page types with a cross-functional team.
- Champion the creative and pioneering use of AI in the web production lifecycle (e.g., using generative content tools to support authors, AI-assisted tagging/meta description generation, component intelligence, workflow automations).
- Work with engineering and AEM platform teams to embed AI/machine-learning capabilities into the AEM ecosystem supporting intelligent authoring suggestions, template/component health monitoring, automated component retirement, predictive QA or performance alerts.
- 5 years of experience in web production, web content management, or digital project delivery role (preferably in B2B SaaS/enterprise environment).
- Substantial experience working with Adobe Experience Manager (AEM) as a user/authoring lead; comfortable navigating templates, components, DAM, MSM, multi-site setups.
- Strong experience managing content production workflows, ticketing/project systems (Jira) and large volumes of web change requests.
- Demonstrated ability to partner cross-functionally with UX/Content/U/Engineering and Marketing and business stakeholders.
- Proven team leadership or supervisory experience.
- Excellent communication, stakeholder management, and organisational skills, able to manage competing priorities in a fast-paced environment.
- Strong understanding of web design & publishing best practices: accessibility, SEO, responsive design, when to and when not to go mobile-first, QA.
- Experience with large enterprise site ecosystems (multi-site, multi-regional, localized).
- Familiarity with analytics tools (e.g., Google Analytics, Adobe Analytics) and reporting on site production metrics.
- Basic familiarity with front-end technologies (HTML/CSS) to diagnose authoring/production issues.
- Experience driving process improvements and defining production roadmaps.
- Experience managing AEM enablement/training programs or documentation.
- Experience working with Agile methodology and sprint/backlogs.
- A collaborative mindset, with the ability to engage stakeholders at all levels and translate business needs into clear production tasks.
- A process-oriented mindset with strong attention to detail and a commitment to quality.
- Ability to think strategically about site governance, authoring efficiency, and continuous improvement.
- A growth mindset: eager to experiment, refine production workflows, and elevate the authoring practice across the organization.
Web Production Lead in Shortlands employer: Lancesoft Ltd
As a Web Production Lead at our company, you'll thrive in a dynamic and innovative environment that champions creativity and collaboration. We offer competitive benefits, a strong focus on employee development, and a culture that values diversity and inclusion, all while being located in a vibrant area that fosters both professional and personal growth. Join us to lead a talented team, drive impactful web initiatives, and embrace the latest technologies in a supportive workplace that prioritises your success.
StudySmarter Expert Advice🤫
We think this is how you could land Web Production Lead in Shortlands
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Web Production Lead role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for interviews by practising common questions related to web production and stakeholder management. We recommend doing mock interviews with friends or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your experience with Adobe Experience Manager and any successful projects you've led. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Web Production Lead in Shortlands
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Web Production Lead role. Highlight your experience with Adobe Experience Manager and any relevant web production projects you've managed. We want to see how your skills align with what we're looking for!
Showcase Your Leadership Skills:Since this role involves leading a team, don’t forget to mention your leadership experience. Share examples of how you've mentored others or improved team workflows. We love seeing candidates who can inspire and guide their teams!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially in a fast-paced environment like ours!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Lancesoft Ltd
✨Know Your AEM Inside Out
Since the role heavily involves Adobe Experience Manager, make sure you brush up on your AEM skills. Familiarise yourself with its features, components, and best practices. Be ready to discuss how you've used AEM in past projects and any challenges you've overcome.
✨Showcase Your Stakeholder Management Skills
This position requires excellent stakeholder management. Prepare examples of how you've successfully coordinated with different teams in previous roles. Highlight your communication strategies and how you prioritised requests to keep everyone happy.
✨Demonstrate Your Leadership Style
As a Web Production Lead, you'll be mentoring a team. Think about your leadership style and prepare to share specific instances where you've led a team or project. Discuss how you promote best practices and ensure quality standards are met.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities, especially regarding web production workflows and ticket management. Prepare to discuss how you've handled high volumes of change requests and any process improvements you've implemented.
