At a Glance
- Tasks: Support the Customer Order Management team with essential administrative tasks and data processing.
- Company: Join a dynamic team in Peterborough with a focus on order management.
- Benefits: Flexible 3-day work week, hands-on experience, and potential for growth.
- Other info: Opportunity to improve processes and make a real impact in a supportive environment.
- Why this job: Gain valuable skills in order management while contributing to a vital team.
- Qualifications: Experience in order management or transferable skills; good computer skills required.
The predicted salary is between 25000 - 30000 £ per year.
6 month duration contract. Peterborough - 3 days per week onsite, need to attend workshops, audits or meetings as required.
Job Summary: The Customer Order Management Administrator is responsible for supporting the Customer Order Management (COM) team with non-customer facing administrative and support tasks such as processing customer orders, compiling export/shipping documentation, internal system data maintenance, data cleansing and report creation.
Requirements: Ideally experience of working in order management, or have transferable skills. Good computer skills (MS Office required).
Key Responsibilities:
- Follow established procedures and guidelines to provide timely and effective administrative support to the order management team (for example typing, filing, scanning).
- Under direct supervision: support the order management team with non-customer facing tasks by processing data and collating information in relation to all phases of the order life cycle.
- Process customer orders within the order management system, accurately and within the required deadline.
- Manually allocate parts to customer orders within the order management system.
- Compile and distribute export and shipping documentation to enable customer orders to be processed in a timely manner.
- Assist with other data entry tasks related to the order life cycle (for example new customer set-up, credit and debit administration).
- Prepare and distribute standard internal reports.
- Perform data maintenance and cleansing to ensure data accuracy in the order management system (for example customer details, drop ships, pricing, aging orders, order holds/suspensions, codes).
- Identify and communicate areas for process improvement to Supervisor.
Customer Order Management Administrator in Peterborough employer: Lancesoft Ltd
As a Customer Order Management Administrator in Peterborough, you will join a supportive and collaborative work culture that values your contributions and encourages professional growth. With flexible working arrangements and opportunities for skill development, this role offers a meaningful way to enhance your career while being part of a team dedicated to excellence in order management.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Order Management Administrator in Peterborough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or workshops, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Think about how your skills match the job description and be ready to share specific examples of your experience that relate to order management.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Customer Order Management Administrator in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any experience you have in order management or similar roles. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Show Off Your Computer Skills:Since good computer skills are a must, especially with MS Office, make sure to mention any specific software you’re comfortable with. We love seeing candidates who can hit the ground running with tech!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Order Management Administrator role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lancesoft Ltd
✨Know Your Order Management Basics
Before the interview, brush up on your knowledge of order management processes. Familiarise yourself with common terminology and procedures, as this will show that you understand the role and can hit the ground running.
✨Show Off Your Computer Skills
Since good computer skills are a must, be prepared to discuss your experience with MS Office and any other relevant software. Maybe even bring examples of reports or documents you've created in the past to demonstrate your proficiency.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations related to order processing and data maintenance. Think of examples from your past experiences where you successfully managed similar tasks, and be ready to share those stories.
✨Highlight Your Attention to Detail
As the role involves data cleansing and accuracy, emphasise your attention to detail during the interview. You could mention any previous roles where you had to ensure data integrity or manage documentation meticulously.
