At a Glance
- Tasks: Provide expert advice on digital infrastructure design and support technologies.
- Company: Join a leading organisation focused on innovative infrastructure solutions.
- Benefits: Competitive pay, hands-on experience, and opportunities for professional growth.
- Other info: Work in a dynamic team environment with exciting challenges.
- Why this job: Make a real difference in digital infrastructure while enhancing your technical skills.
- Qualifications: Experience with Microsoft Windows, Active Directory, and network management required.
The predicted salary is between 50000 - 65000 £ per year.
Contract Length: 12 Months
Location: Salisbury, full time on site
Security Clearance: Live and active DV
As a Senior Infrastructure Engineer, you will provide advice and direction on digital infrastructure technical design, implementation, and support of infrastructure technologies. This role will be supporting the running and development of one of Dstl's systems. You will work with the current Senior Infrastructure Engineer to:
- Carry out hardware capability refreshes, upgrades, and developments
- Manage user accounts
- Configure and install software
- Support users and wider project tasking
Scope out potential solutions with users for digital infrastructure issues and assess the effort and cost involved with implementation. Produce documentation to be used in proposals, following standard project processes and procedures.
Evaluate hardware and software (within server, network, storage or desktop environments) to ensure that the test and integration of new products (both hardware and software) for successful incorporation into program infrastructure.
Provide administration, support, and enhancement of the digital environment, for example:
- User accounts
- Control the network access integrity
- Manage the data, in terms of space allocated to data
Provide first to last line support to ensure the right support.
A thorough knowledge of Microsoft Windows workstation and server deployment, system management, and desktop support is required. Experience in the management and deployment of Windows Domain Services, including Active Directory services and account management, Group Policy management, DHCP and DNS services is essential.
Additional requirements include:
- Microsoft Windows patch management using WSUS
- Management of Microsoft SQL servers and Failover clustering
- 1st to last line support as part of a small team
- Messaging (Microsoft Exchange server and Database Availability Groups (DAG))
- Experienced in the deployment and management of Trellix (McAfee) security systems
- Linux server system management, ideally Red Hat Enterprise Linux (RHEL)
- Network communications and routing (ideally Cisco), and VOIP / VTC solutions
Infrastructure Engineer Senior Technical Support employer: Lancesoft Ltd
As a Senior Infrastructure Engineer at our Salisbury location, you will join a dynamic team dedicated to advancing digital infrastructure solutions in a supportive and collaborative environment. We prioritise employee growth through continuous training and development opportunities, ensuring you can enhance your skills while contributing to meaningful projects. Our commitment to a positive work culture, combined with the unique chance to work on critical systems, makes us an exceptional employer for those seeking a rewarding career in technology.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer Senior Technical Support
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Lancesoft Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Lancesoft Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Lancesoft Ltd!
✨Direct Apply to Lancesoft Ltd
Let's not forget to apply directly through the Lancesoft Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure Engineer Senior Technical Support
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Lancesoft Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Lancesoft Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Lancesoft Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
