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- Tasks: Enhance knowledge-sharing and drive engagement in HR practices globally.
- Company: Join a dynamic global organisation focused on innovative HR solutions.
- Benefits: Gain valuable experience, develop your skills, and work in a collaborative environment.
- Why this job: Make a real impact by simplifying HR processes and enhancing employee experiences.
- Qualifications: Experience in knowledge management or HR support; strong communication skills required.
- Other info: Fast-paced role with opportunities for growth and collaboration across diverse teams.
The predicted salary is between 36000 - 60000 ÂŁ per year.
The global role of HR Knowledge Management Specialist enhances knowledge‑sharing practices and drives engagement around knowledge content within our HR organization. This role focuses on creating and maintaining HR’s One Source of Truth, ensuring alignment across global teams while fostering strong local partnerships. The position holder will be a good communicator, establishing close relationships to local content owners and is dedicated to making information accessible, understandable, and user‑centric for all stakeholders. It includes the responsibility of managing the document loading and approval process for all as well as overviewing the standard processes.
Key responsibilities
- Knowledge Management: Develop, implement, and maintain knowledge management systems to ensure accurate, up‑to‑date, and easily accessible HR information.
- AI implementation: Co‑Create an AI implementation in HR with focus on ticket deflection and knowledge management.
- Support for HR Organization: Collaborate with HR teams globally to ensure available documentation and information for processes, policies and data is standardized, created and consistent.
- User‑Centric Approach: Develop content and communication strategies tailored to employees’ needs, ensuring HR information is provided clear, relevant, and actionable.
- Communication & Accessibility: Translate complex HR policies and procedures into easy‑to‑understand language that enhances employee experience and understanding.
- Document Management: Review/validation and Upload of global and local HR documentation into the defined document management systems (OneSource of Truth, ServiceNow, global employee file etc.). Ensures all relevant information is captured for each document loaded. Manages the review and approval process of all documents to agreed timelines in the documentation project plan and act as Gatekeeper for the global HR document management systems (One Source of Truth).
Key requirements
- Proven experience in knowledge management, HR support services, employee engagement, or change management within a global organization.
- Required - Bachelor's or solid work experience in Knowledge Management and or AI projects ideally with an HR background.
- Language - English Fluent. German or Spanish is a plus.
- AI Skills and Knowledge appreciated.
- Strong understanding of HR processes, policies, and systems.
- Excellent communication and stakeholder management skills, with the ability to simplify complex information.
- Ability to drive engagement initiatives that promote alignment across diverse teams.
- Strong attention to detail and a high level of accuracy.
- Able to prioritize workload and deadlines.
- End‑user centric: Ability to anticipate user needs and proactively advance/evolve provided knowledge management solutions.
- Detail‑Oriented: Ensures accuracy and clarity in documentation, content coordination and communication.
- Collaborative: Builds strong relationships with global and local teams to facilitate knowledge and content sharing.
- Adaptable: Thrives in a fast‑paced, evolving environment and embraces continuous improvement.
HR Knowledge Management Specialist in Manchester employer: LanceSoft Inc
Contact Detail:
LanceSoft Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Knowledge Management Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees in the HR field on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for interviews by researching the company’s HR practices and recent projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute.
✨Tip Number 3
Practice your communication skills! Since this role is all about making complex info easy to understand, try explaining HR concepts to friends or family. The clearer you are, the better!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace HR Knowledge Management Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the HR Knowledge Management Specialist role. Highlight your experience in knowledge management and any relevant AI projects, especially if you’ve worked in a global organisation. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about HR and knowledge management. Share specific examples of how you’ve driven engagement or simplified complex information in previous roles. Let us know why you’d be a great fit for our team!
Showcase Your Communication Skills: Since this role involves translating complex HR policies into user-friendly language, make sure your application reflects your communication prowess. Use clear, concise language and avoid jargon. We appreciate straightforwardness, so let’s keep it simple!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at LanceSoft Inc
✨Know Your Stuff
Make sure you brush up on knowledge management principles and HR processes. Familiarise yourself with the latest trends in AI implementation within HR, as this role heavily focuses on that. Being able to discuss your past experiences and how they relate to the job will show you're the right fit.
✨Communicate Clearly
Since this role requires translating complex HR policies into simple language, practice explaining intricate concepts in a straightforward manner. Use examples from your previous work to demonstrate your ability to make information accessible and user-centric.
✨Showcase Your Collaboration Skills
This position involves working closely with global and local teams. Be prepared to share examples of how you've successfully collaborated in the past. Highlight any initiatives where you drove engagement or improved knowledge-sharing practices.
✨Be Detail-Oriented
Attention to detail is crucial for managing documentation and ensuring accuracy. During the interview, mention specific instances where your meticulous nature helped avoid errors or improved processes. This will reinforce your capability to handle the responsibilities of the role.
