At a Glance
- Tasks: Lead the design and scaling of AI agents to enhance services across the Ministry of Justice.
- Company: Join a forward-thinking government agency focused on innovative AI solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous learning and development.
- Why this job: Make a real impact by driving AI innovation in public services.
- Qualifications: Experience with AI technologies and strong communication skills are essential.
The predicted salary is between 70100 - 100000 £ per year.
Overview
The AI Agent Enablement Lead will drive the design, development and scaling of AI agents across the Ministry of Justice and its agencies.
The role will help teams identify opportunities to automate, augment and improve services through AI‑powered agents, assistants and workflows.
Working across business, operational, digital and data teams, the post holder will support the development, deployment, governance and adoption of agent‑based solutions built on platforms such as Microsoft Copilot, Copilot Studio, Azure AI Foundry, Open AI GPTs, Claude and future AI technologies.
The role combines strategic leadership with hands‑on support to ensure AI agents deliver measurable value while meeting security, governance and ethical standards.
Responsibilities
- Lead the adoption and integration of AI agents across the Ministry of Justice workforce.
- Support business areas in identifying high‑value use cases for AI agents and workflow automation.
- Provide hands‑on support to teams creating and deploying AI agents, custom GPTs, Copilot agents and other AI‑powered solutions.
- Develop reusable patterns, templates, prompts and governance frameworks to accelerate safe agent development.
- Collaborate with digital, data science, product and operational teams to develop scalable AI solutions.
- Establish best practices for agent design, evaluation, monitoring and continuous improvement.
- Build strong relationships with internal and external stakeholders to promote AI innovation and secure buy‑in.
- Provide expert guidance on responsible AI, governance, risk management and compliance requirements.
- Monitor adoption, user satisfaction, productivity gains and business outcomes to demonstrate impact and ROI.
- Keep abreast of developments across the AI ecosystem, including Microsoft, Open AI, Anthropic, Google and emerging agent frameworks.
Qualifications
- Hands‑on experience designing, configuring, prototyping or supporting the deployment of AI assistants, agents, copilots, custom GPTs or workflow automation solutions using no‑code, low‑code or similar agent‑building platforms.
- Experience leading digital transformation, innovation or AI adoption programmes.
- Strong understanding of business process improvement and organisational change.
- Practical experience with generative AI technologies and large language models.
- Ability to translate business challenges into practical AI‑enabled solutions.
- Excellent stakeholder management and communication skills.
- Strong analytical skills with the ability to measure and communicate value and outcomes.
- Ability to work across technical and non‑technical teams.
- A proactive approach to learning and upskilling, with curiosity and willingness to develop technical skills in emerging AI tools and platforms (including coding).
Desirable Skills and Experience
- Experience with Microsoft Copilot, Copilot Studio, Azure AI Foundry, Power Platform or related Microsoft AI technologies.
- Experience with Open AI GPTs, Assistants, APIs, Claude Projects, Claude Artifacts or similar platforms.
- Experience using APIs, scripting or programming languages such as Python to prototype or integrate AI‑enabled solutions.
- Knowledge of agent orchestration, prompt engineering, retrieval‑augmented generation (RAG) and AI evaluation techniques.
- Experience delivering AI capability‑building, learning or upskilling programmes.
- Understanding of responsible AI principles, governance frameworks and public sector compliance requirements.
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