Technical Solutions Consultant
12 months contract
100% Remote UK
Rate: 36.54 to 40.38/hour on PAYE
As a Technical Solutions Consultant, you will help businesses through scaled service delivery & operations as a technical point of contact for our clients and internal stakeholders. In the role you will act as an expert on our advertising solutions, consult with clients on best practices and help to resolve any technical issues that are raised.
You will need to be comfortable working in ambiguous situations, using your analytical skills to find solutions to tackle client problems.
Top Skills:
- Familiarity with online advertising and online marketing technologies.
- Prior experience in the field - e.g. working at platforms similar to Meta, at an ad agency, or directly with an advertiser.
- Understanding of core online advertising concepts to discuss them confidently.
- Able to debug basic code.
- Understands what an API is (a way of integrating software) and how to troubleshoot API issues.
- Front-end web experience
- Data skills
Responsibilities
- - Build technical expertise in client's various advertising products (Signals, Measurement, Delivery, ...) and provide consultative guidance to clients and internal sales teams on best practices.
- - Troubleshoot and resolve technical issues stemming from our client's usage of Meta advertising solutions.
- - Escalate potential bugs to the product and engineering teams and drive resolution.
- - Facilitate a high-end customer experience related to support for advertising bugs and ensure all support SLAs are met.
- - Identify opportunities to optimize and automate workflows and support processes.
Skills
- - 3 Years+ in the Digital Advertising and/or Technology industries.
- - Experience with troubleshooting and ticket escalation.
- - Experience translating technical concepts and solutions to non-technical audiences.
- - Experience of using advertising technologies such as pixels, ad servers, auctions and delivery.
- - Experience working with web technologies including, but not limited to: HTML, CSS, JavaScript, HTTP.
- - Experience working with SQL and RESTful APIs.
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Technical Solutions Consultant employer: LanceSoft Europe
Lancesoft Europe is an excellent employer, offering a dynamic work environment where you can thrive as an End-to-End Recruitment Coordinator. With flexible working arrangements and a strong emphasis on employee growth, we foster a culture of collaboration and support, ensuring that our team members are empowered to deliver high-quality recruitment outcomes while making a meaningful impact in the HR space.
