Lancer Scott in the United Kingdom is seeking an experienced Service Delivery Manager to lead and supervise the Service Delivery Teams, ensuring the delivery of client SLAs and KPIs. You will coordinate with Account Managers and supply chain partners to maintain high standards of service.
The role requires 5+ years in service delivery or operations management, proven leadership across multiple locations, and strong problem-solving, communication, and project management skills.
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Service Delivery Lead: SLA & Ops Excellence employer: Lancer Scott
Lancer Scott is an exceptional employer located in the vibrant city of Bristol, offering a dynamic work culture that prioritises employee growth and community impact. As a Senior Contract Support & Client Success professional, you will benefit from a supportive environment that encourages career advancement and provides opportunities for professional development, all while being part of a team dedicated to delivering outstanding client service.
