Lancer Scott Ltd. is seeking a Service Delivery Team Lead to supervise a dedicated team and ensure the efficient running of daily operations. You will focus on meeting customer SLAs, KPIs and driving performance across the team. The role requires strong mentoring, stakeholder communication and a solid understanding of facilities management services.
You will mentor staff, analyse performance, and coordinate with Account Managers to ensure timely and accurate responses to clients.
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Service Delivery Lead - Contracts employer: Lancer Scott Ltd
Lancer Scott Ltd is an exceptional employer located in the vibrant city of Bristol, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from ongoing professional development opportunities, competitive remuneration, and a supportive environment that values their contributions to projects ranging from Β£250k to Β£3m. Join us to be part of a team that not only prioritises your growth but also encourages meaningful engagement with diverse stakeholders in the construction industry.