At a Glance
- Tasks: Lead service delivery teams, drive performance, and ensure customer satisfaction.
- Company: Lancer Scott Ltd, a dynamic company based in Bristol.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Join a collaborative team focused on excellence and innovation.
- Why this job: Make a real impact by improving service delivery and team performance.
- Qualifications: Experience in service delivery management and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Lancer Scott Ltd in Bristol is seeking an experienced Service Delivery Manager to support the Head of Service Delivery and supervise the Service Delivery Teams. You will drive performance, deliver customer SLAs and KPIs, and coordinate with Account Managers and the supply chain to ensure smooth operations.
You will line-manage Contract Support, identify issues, implement improvements, and ensure accurate logging, timely responses, and compliance with CAFM systems.
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Service Delivery Lead: SLA & Team Performance in Bristol employer: Lancer Scott Ltd
Lancer Scott Ltd is an exceptional employer located in the vibrant city of Bristol, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from ongoing professional development opportunities, competitive remuneration, and a supportive environment that values their contributions to projects ranging from £250k to £3m. Join us to be part of a team that not only prioritises your growth but also encourages meaningful engagement with diverse stakeholders in the construction industry.
