Lancer Scott Holdings Ltd in Bristol is seeking a proactive Helpdesk Manager to lead six Team Leaders and oversee the delivery of customer support services. You will coach, train, and develop teams to ensure enquiries are resolved efficiently, in line with established processes and SLAs.
You will drive continuous improvement, maintain accountability and collaboration across the operation, and work closely with Account Managers to meet contractual commitments and support client reviews.
#J-18808-LjbffrHelpdesk Operations Leader: Service Desk Manager in Bristol employer: Lancer Scott Holdings Ltd
Lancer Scott Holdings Ltd is an exceptional employer located in the vibrant city of Bristol, offering a dynamic work culture that prioritises employee well-being and development. As a Senior HR Advisor, you will benefit from a supportive environment that encourages personal and professional growth, alongside competitive remuneration and comprehensive benefits. Join a forward-thinking team in the construction and facilities sector, where your expertise will be valued and your contributions will make a meaningful impact.
