At a Glance
- Tasks: Support international students' experience through administration, events, and student services.
- Company: Join Navitas, a global leader in education with a vibrant community.
- Benefits: Full-time role with opportunities for personal growth and development.
- Other info: Flexible hours with occasional weekends; great for those passionate about student support.
- Why this job: Make a real difference in students' lives while working in a dynamic environment.
- Qualifications: Strong communication skills and experience in customer service or education.
The predicted salary is between 31500 - 38500 £ per year.
The University of Plymouth International College (UPIC) is looking for a Student Experience Officer to join its community on the campus of the University of Plymouth.
Hours: Full Time 37.5 per week
UPIC is an associate college of the University of Plymouth managed by Navitas, an international education provider. The college welcomes three to four hundred international students each year, aged from 16 years upwards and studying pathway programmes to access undergraduate or postgraduate study at the University of Plymouth. The college has a strong and well-established student experience team achieving some of the highest outcomes for student satisfaction, academic outcomes and student support in the Navitas Europe network.
The Student Experience Officer supports the college’s operational delivery including student services & finances, academic provision and compliance with visa expectations. You may have worked in a school, college or university environment in a student-facing role. You will have an understanding of student needs, ideally (but not exclusively) with international students. You will enjoy contributing to an exceptional student experience in a welcoming and dynamic team.
Student Experience Officer Duties:
- Administration of teaching staff and involvement in the enrolment, induction, finance and orientation of new students.
- Work in support of the delivery of an outstanding student experience which meets the learning, wellbeing, welfare and safeguarding requirements of our undergraduate and postgraduate students.
- Support the Student Enrichment and Enhancement Activities within the college, such as planning and attending student events, and involvement in the Student Council, to support the student voice and continually look for ways to enhance the overall student experience.
- Involved in supporting new and existing projects and processes directly related to the student experience.
- Preparation of administration of student related paperwork such as examination board administration, results release, timetabling and examination/invigilation planning.
- Under the direction of the Student Experience Manager review, conduct and improve business processes through analysis of data and will maintain a continued focus on supporting outputs, successful operational and project delivery.
The Student Experience Officer will be working in a dynamic and rapidly evolving environment. They will be expected to show flexibility and adaptability in meeting the developing needs of the College.
Student Experience Officer Requirements:
- Excellent verbal and written English language communication skills.
- Excellent attention to detail.
- Excellent interpersonal skills and cultural sensitivity with local and international stakeholder groups.
- Experience in a customer service or student-focused environment.
- Tertiary qualifications, or possess related sector qualifications/training.
- Proven ability as a ‘team player’.
- Proven ability to organise own workload and to cope with a variety of demands.
- Flexible attitude to work including a willingness to work occasional weekends and evenings in support of student and administrative activities.
- Commitment to self-improvement.
- Experience of working in a multi-cultural and/or international environment.
- Experience related to UK visa sponsorship requirements.
- Experience in an education setting.
- Experience in international education.
- Experience of working informed by safeguarding policies and procedures.
- Knowledge of use of spreadsheets, data analysis and file management.
About the Company:
Navitas is one of the world’s largest and most successful education providers, offering life-changing study opportunities to tens of thousands of students and professionals every year. With 120 institutions in 31 countries and thousands of staff based throughout the world, Navitas is a truly global entity and provides outstanding career opportunities to ambitious, talented and motivated people.
Applicants must be able to demonstrate that they are eligible to work in the UK on an ongoing basis. UPIC is a safeguarding employer, and the successful applicant will be required to undergo an enhanced DBS check.
Applications close on Monday 17th August at 5pm. Interviews have been provisionally scheduled for Wednesday 26th August.
Student Experience Officer in Plymouth employer: Lancasterleipzig
Join our dynamic team in Portsmouth as a College Services Officer, where you will play a pivotal role in enhancing the student experience and fostering a supportive community. We pride ourselves on a collaborative work culture that values your contributions, offers opportunities for professional growth, and ensures a fulfilling work-life balance with generous time off in lieu for extra hours worked. Here, you will not only manage essential administrative tasks but also make a meaningful impact on students' lives, helping them feel connected and valued in their educational journey.
StudySmarter Expert Advice🤫
We think this is how you could land Student Experience Officer in Plymouth
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Lancasterleipzig looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Student Experience Officer at Lancasterleipzig, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Student Experience Officer in Plymouth
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Lancasterleipzig, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Lancasterleipzig and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Lancasterleipzig
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Lancasterleipzig might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Lancasterleipzig.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
