At a Glance
- Tasks: Support and improve Travel Services for colleagues at Lancaster University.
- Company: Join a dynamic team at Lancaster University with a focus on collaboration.
- Benefits: Competitive salary, hybrid working, and a supportive workplace culture.
- Other info: Embrace diversity and equality in a family-friendly workplace.
- Why this job: Make a difference in travel services while developing your skills in a vibrant environment.
- Qualifications: Strong communication skills and a team player; travel industry experience is a plus.
The predicted salary is between 24215 - 26093 £ per year.
Location: Bailrigg, Lancaster, UK
Salary: £24,215 to £26,093 (Full-Time/Fixed-Term)
Closing Date: Friday 03 July 2026
Interview Date: Wednesday 15 July 2026
Reference: 0466-26
Position restricted to current employees of Lancaster University.
12 Month Fixed-Term Contract
Travel at Lancaster has changed significantly in recent years, with the team continuing to develop and expand its service to meet the needs of colleagues across the University. We’re looking for a proactive and customer focused individual to join the Travel team within Procurement. This is a great opportunity to support the ongoing development of the service, including supporting the effective use of new systems and ways of working.
About the Role
- Support the delivery and ongoing improvement of Travel Services across the University
- Work closely with colleagues across Finance and other departments
- Build and maintain effective relationships with suppliers and external partners
- Provide a high level of customer service to internal stakeholders, ensuring a professional and responsive approach
About You
- Has strong communication and interpersonal skills
- Works well as part of a team and builds effective working relationships
- Can manage a varied workload with accuracy and attention to detail
- Has an understanding of financial procedures and policies
Experience within the Travel industry is desirable but not essential. We welcome applicants who can demonstrate transferable skills and a willingness to learn.
Additional Information
- The role follows the University’s hybrid working model, with approximately 40% home working
- Applications to undertake the role as a secondment are welcome
Find out what it's like to work at Lancaster University, including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace. The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues. We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
Travel Administrator - 0466-26 employer: Lancaster University
Lancaster University is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive work culture that values diversity and inclusion. With a hybrid working model and a commitment to continuous improvement in Travel Services, employees benefit from a collaborative environment, comprehensive support networks, and a range of attractive employee benefits, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Administrator - 0466-26
✨Get Involved in Local Travel Events
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We think you need these skills to ace Travel Administrator - 0466-26
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Administrator - 0466-26 role at Lancaster University.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Administrator - 0466-26 position at Lancaster University.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Lancaster University.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Lancaster University's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Administrator - 0466-26.
How to prepare for a job interview at Lancaster University
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Lancaster University.