At a Glance
- Tasks: Manage the Sugarhouse venue and deliver exciting student nights and events.
- Company: Join Lancaster University Students' Union, a vibrant community supporting over 16,000 students.
- Benefits: Competitive salary, flexible hours, and a supportive team environment.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Be at the heart of student life and create unforgettable experiences.
- Qualifications: Experience in events or hospitality management is a plus; strong customer service skills required.
The predicted salary is between 26707 - 30378 £ per year.
Location: Bailrigg, Lancaster, UK
Salary: £26,707 to £30,378 (Full-Time/Fixed Term)
Closing Date: Sunday 05 July 2026
Interview Date: Thursday 16 July 2026
Reference: 0510-26
Lancaster University Students' Union provides excellent services and opportunities to support and inspire our diverse population of over 16,000 students to make the most of their experiences at university. We are looking for a Sugarhouse Manager as part of a strong and supportive wider team.
Responsibilities include:
- Managing the Sugarhouse venue during term time, delivering a minimum of two extremely busy student nights a week, and additional evening and late-night events throughout the year.
- Maintaining a high standard of customer service in a high-pressure environment.
- Working flexible schedules, including days, evenings, and weekends.
- Performing hands-on operational tasks at the venue.
Qualifications and attributes:
- Previous experience in events or hospitality management is desirable.
- Strong customer service skills and ability to work in a high-pressure setting.
- Team player with initiative and positivity.
- Ability to work flexible hours.
Equality and diversity statement: We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity and equality of opportunity.
Sugarhouse Manager - 0510-26 employer: Lancaster University
Lancaster University Students' Union is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and support for its diverse team. As a Sugarhouse Manager, you will benefit from competitive salary packages, flexible working hours, and opportunities for professional growth within a dynamic environment that caters to over 16,000 students. Join us in creating memorable experiences while enjoying the unique advantage of working in a lively university setting.
StudySmarter Expert Advice🤫
We think this is how you could land Sugarhouse Manager - 0510-26
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lancaster University. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lancaster University
Don't be shy about reaching out to Lancaster University directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sugarhouse Manager - 0510-26
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lancaster University and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lancaster University
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
