At a Glance
- Tasks: Manage customer inquiries and support student recruitment processes.
- Company: Lancaster University, a supportive and dynamic educational institution.
- Benefits: Hybrid working options and a vibrant work environment.
- Other info: Perfect for those looking to grow in a rewarding administrative role.
- Why this job: Join a team that makes a difference in students' lives and careers.
- Qualifications: Minimum of 5 GCSEs including Maths and English, with customer service experience.
The predicted salary is between 25000 - 32000 € per year.
Lancaster University is seeking an administrator for their student-facing Recruitment Service Desk. The role involves managing customer inquiries, overseeing financial processes, and supporting recruitment for students and graduates.
The successful candidate will have a minimum of 5 GCSEs including Maths and English, and a proven background in customer service. This is a great opportunity for someone looking to thrive in a supportive and dynamic environment, with hybrid working options available.
Student Recruitment Support Specialist (Hybrid) employer: Lancaster University
Lancaster University is an excellent employer, offering a supportive and dynamic work environment that prioritises employee growth and development. With hybrid working options, staff enjoy a flexible work-life balance while contributing to a meaningful mission of supporting students and graduates. The university fosters a culture of collaboration and inclusivity, making it an ideal place for those looking to make a positive impact in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Student Recruitment Support Specialist (Hybrid)
✨Tip Number 1
Make sure you research Lancaster University and their values. Knowing what they stand for will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about managing inquiries, think of examples from your past experiences where you've successfully handled customer issues. We want to see how you shine in those moments!
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on the recruitment process and what it’s really like working at Lancaster University. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way, so let’s get you that interview!
We think you need these skills to ace Student Recruitment Support Specialist (Hybrid)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting students and how your background makes you a great fit for the role. Let us know what excites you about working with us!
Showcase Your Communication Skills:Since this role involves managing inquiries, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can handle customer interactions effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lancaster University
✨Know Your Stuff
Make sure you understand the role of a Student Recruitment Support Specialist. Familiarise yourself with Lancaster University's recruitment processes and the types of inquiries you might handle. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since the role requires a strong background in customer service, be ready to share specific examples from your past experiences. Think about times when you resolved issues or went above and beyond for a customer. This will demonstrate your capability in managing inquiries effectively.
✨Prepare for Financial Processes
Brush up on any financial processes relevant to the role. Be ready to discuss how you've managed similar tasks in previous jobs. If you have experience with budgeting or financial reporting, make sure to highlight that during the interview.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the challenges faced by the Recruitment Service Desk, or how success is measured in this role. It shows that you're engaged and thinking ahead about your potential fit within the team.
