At a Glance
- Tasks: Lead a team to enhance student programmes and improve the student experience.
- Company: Lancaster University, a progressive institution committed to diversity and inclusivity.
- Benefits: Generous holiday leave, pension scheme, and flexible working policies.
- Other info: Join a dynamic team focused on continuous improvement and professional development.
- Why this job: Make a real impact on students' lives while developing your career in a supportive environment.
- Qualifications: Experience in team management and delivering high-quality administrative services.
The predicted salary is between 33002 - 37694 £ per year.
We are seeking to recruit a full-time Student Programmes Officer, fixed-term until July 2027. The post will be based in one of the Faculty’s academic departments and will lead and manage a team of student-facing professional services staff. The Student Programmes Officer works closely with academic colleagues and engages with colleagues from across the faculties and wider university to support the delivery and administration of student programmes and modules, and the student experience for both undergraduate and postgraduate taught students and postgraduate research students.
You will work within the Faculty of Science & Technology and the Faculty of Health & Medicine’s joint Education Service, reporting to the Student Programmes Manager. Whilst a department will be assigned, you will be expected to work within other academic departments of the faculties as required.
ABOUT YOU
- Be able to demonstrate experience of managing a team of people or supervising colleagues to drive results and ensure effective change and continuous improvement.
- Be a self-motivated team player, with a commitment to professional development, for yourself and your team.
- Have experience of delivering high-quality administrative services in a Higher Education or other relevant environment.
- Be able to take the lead on quality assurance, quality enhancement, timetabling and assessment processes.
- Be able to demonstrate competent IT skills and the ability to work with new systems and software in an evolving digital environment.
- Be flexible and adaptable, with the ability to respond positively to changing priorities, team structures and organisational needs.
THE BENEFITS OF THE ROLE
- Generous holiday leave - 25 days (pro-rata) annual leave plus University closure days and bank holidays.
- Access to employee pension scheme, and annual flexible benefits scheme.
- The Faculty and its departments offer a highly collegial and stimulating environment for career development based on our values and embedded Equality, Diversity and Inclusivity (EDI) considerations and actions.
- We are committed to family-friendly and flexible working policies on an individual basis as well as the Athena SWAN Charter, which recognises and celebrates good employment practices undertaken to address gender equality in higher education and research.
- Furthermore, we are active and progressive around sustainability, well-being and decolonising agendas.
Please note: unless specified otherwise in the advert, all advertised roles are UK based.
The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues. We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
Student Programmes Officer employer: Lancaster University
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