At a Glance
- Tasks: Lead a team to enhance student programmes and improve the student experience.
- Company: Lancaster University, a progressive institution committed to diversity and inclusivity.
- Benefits: Generous holiday leave, pension scheme, and flexible working policies.
- Other info: Join a dynamic team focused on continuous improvement and professional development.
- Why this job: Make a real impact in higher education while developing your career in a supportive environment.
- Qualifications: Experience in team management and delivering high-quality administrative services.
The predicted salary is between 33002 - 37694 € per year.
The Faculty of Science and Technology is seeking to recruit a full‑time Student Programmes Officer, fixed‑term until July 2027. The post will be based in the School of Engineering and will lead and manage a team of student‑facing professional services staff. The Student Programmes Officer works closely with academic colleagues in the school and engages with colleagues from across the faculty and wider university to support the delivery and administration of student programmes and modules, and the student experience for both undergraduate and postgraduate taught students and postgraduate research students. The team comprises three administrators and is part of a wider Education Services Team, led by the Faculty’s Education Services Manager. The role holder will be based in the School of Engineering but would be expected to work within other academic departments of the faculty as required.
About You
- Be able to demonstrate experience of managing a team of people or supervising colleagues to drive results and ensure effective change and continuous improvement.
- Be a self‑motivated team player, with a commitment to professional development, for yourself and your team.
- Have experience of delivering high quality administrative services in a Higher Education or other relevant environment.
- Be able to take the lead on quality assurance, quality enhancement, timetabling and assessment processes.
- Be able to demonstrate competent IT skills and the ability to work with new systems and software in an evolving digital environment.
The Benefits Of The Role
- Generous holiday leave – 25 days (pro‑rata) annual leave plus University closure days and bank holidays.
- Access to employee pension scheme, and annual flexible benefits scheme.
- The Faculty and its departments offer a highly collegial and stimulating environment for career development based on our values and embedded Equality, Diversity and Inclusivity (EDI) considerations and actions.
- We are committed to family‑friendly and flexible working policies on an individual basis as well as the Athena SWAN Charter, which recognises and celebrates good employment practices undertaken to address gender equality in higher education and research.
- Furthermore, we are active and progressive around sustainability, well‑being and decolonising agendas.
We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
Please note: all advertised roles are UK based.
Student Programmes Officer - 0360-26 employer: Lancaster University
Lancaster University is an exceptional employer, offering a supportive and inclusive work culture that prioritises professional development and employee well-being. As a Student Programmes Officer in the School of Engineering, you will benefit from generous holiday leave, a commitment to flexible working policies, and opportunities for career advancement within a collegial environment that values diversity and equality. Located in the vibrant city of Lancaster, this role allows you to engage with a dynamic academic community while contributing to meaningful educational experiences for students.
StudySmarter Expert Advice🤫
We think this is how you could land Student Programmes Officer - 0360-26
✨Tip Number 1
Network like a pro! Reach out to current employees at Lancaster University, especially in the School of Engineering. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the team and their projects. Show us that you’re not just interested in the role but also in how you can contribute to the student experience and support your future colleagues.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your passion for education and teamwork come across!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team and contributing to the fantastic work we do at Lancaster University.
We think you need these skills to ace Student Programmes Officer - 0360-26
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Student Programmes Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Team Management Skills:Since this role involves managing a team, be sure to provide examples of your leadership experience. We want to see how you've driven results and fostered continuous improvement in your previous roles.
Highlight Relevant Experience:Emphasise any experience you have in delivering high-quality administrative services within higher education or similar environments. This will help us see how you can contribute to enhancing the student experience.
Apply Through Our Website:Don't forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lancaster University
✨Know Your Team Management Skills
Make sure you can clearly articulate your experience in managing a team. Think of specific examples where you've driven results or implemented changes that improved processes. This role is all about leading a team, so showcasing your leadership style will be key.
✨Familiarise Yourself with the Student Experience
Dive deep into what makes a great student experience in higher education. Be prepared to discuss how you would enhance the delivery and administration of student programmes. Showing that you understand the needs of both undergraduate and postgraduate students will set you apart.
✨Highlight Your IT Proficiency
Since the role involves working with new systems and software, brush up on your IT skills. Be ready to discuss any relevant software you've used in previous roles and how you adapt to new technologies. This will demonstrate your ability to thrive in an evolving digital environment.
✨Emphasise Continuous Improvement
Prepare to talk about your commitment to professional development, both for yourself and your team. Share examples of how you've fostered a culture of continuous improvement in past roles. This aligns perfectly with the university's values and will resonate well with the interviewers.
