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- Tasks: Support student programmes and enhance the student experience in a dynamic environment.
- Company: Join a forward-thinking university with a commitment to diversity and inclusion.
- Benefits: Enjoy 25 days of holiday, pension scheme, and flexible working options.
- Other info: Great opportunity for career growth in an evolving digital landscape.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Position Overview
Full‑time Student Programmes Coordinator, initially based in the School of Computing and Communications. The role supports the delivery and administration of student programmes and enhances the student experience across Undergraduate and Postgraduate programmes within the Faculty of Science and Technology.
Key Responsibilities
- Support delivery and administration of student programmes.
- Assist with the student experience across the department.
- Collaborate with the Student Programmes Team and the Student Programme Officer.
- Work with other Department Student Programmes teams within the faculty as required.
Qualifications & Skills
- Experience of providing a high level of customer service.
- Ability to prioritise workload to meet competing deadlines and work effectively in a team.
- Strong written and verbal communication skills for presenting information accurately to a wide range of people.
- Competent IT skills and ability to work with new systems and software in an evolving digital environment.
Benefits
- Generous holiday leave – 25 days (pro‑rata) annual leave plus University closure days and bank holidays.
- Access to employee pension scheme and annual flexible benefits scheme.
Equal Opportunities
We are a Disability Confident employer and commit to promoting equality, diversity and inclusion across the Faculty. We are members of the Athena SWAN Charter and support family‑friendly, flexible and agile working policies.
Student Office Coordinator employer: Lancaster University
Contact Detail:
Lancaster University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Office Coordinator
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles. They can give you the inside scoop on what it’s really like and might even refer you for the position.
✨Tip Number 2
Prepare for the interview by researching the department and its programmes. Show us that you’re genuinely interested in enhancing the student experience and how your skills align with their goals.
✨Tip Number 3
Practice your communication skills! Since strong verbal and written skills are key, try mock interviews with friends or use online resources to refine your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining our team.
We think you need these skills to ace Student Office Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Student Office Coordinator. We want to see how you can enhance the student experience and support our programmes!
Show Off Your Communication Skills: Since strong written communication is key for this role, ensure your application is clear and concise. Use examples that demonstrate your ability to present information accurately to a diverse audience – we love a good story!
Highlight Your Customer Service Experience: We value high levels of customer service, so don’t forget to mention any relevant experiences. Share how you've successfully supported students or clients in the past – it’ll make you stand out!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Lancaster University
✨Know Your Programmes
Familiarise yourself with the student programmes offered by the department. Understand their structure and how they enhance the student experience. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you resolved issues or improved the experience for students, as this is crucial for the Student Office Coordinator role.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since strong communication skills are essential, consider doing mock interviews with friends or family to refine your verbal presentation and ensure you can convey information accurately.
✨Embrace Technology
Brush up on your IT skills and be ready to discuss your experience with various systems and software. Mention any specific tools you've used that relate to the role, as being tech-savvy is a big plus in an evolving digital environment.