At a Glance
- Tasks: Support student programmes and enhance the student experience in a dynamic environment.
- Company: Lancaster University, a diverse and inclusive community focused on positive change.
- Benefits: Generous holiday leave, pension scheme, and flexible working policies.
- Other info: Opportunities for personal growth and development in a collaborative setting.
- Why this job: Join a supportive team and make a real difference in students' lives.
- Qualifications: Customer service experience, strong communication skills, and IT proficiency.
The predicted salary is between 26707 - 30378 € per year.
The Faculty of Science and Technology at Lancaster University is seeking to appoint a full-time Student Programmes Coordinator. Initially based in the School of Computing and Communications, as part of the Student Programmes Team, the role holder will support the delivery and administration of student programmes and the student experience.
The Student Programmes team, led by the Student Programmes Officer, provides support to staff and students across all Undergraduate and Postgraduate programmes within the Department. This role holder will initially be based in the School of Computing and Communications but may be expected to work within other department Student Programmes Teams within the faculty as required.
At Lancaster University we support each other by being open and fair, and promoting diversity. We build strong communities by working effectively together in a supportive way, and we create positive change by being ambitious in our learning, expertise, and action.
About You
- Have experience of providing a high level of customer service.
- Have the ability to prioritise workload to meet competing deadlines, and the ability to work effectively within a team.
- Be able to present information accurately and communicate effectually with a wide range of people.
- Be able to demonstrate competent IT skills and the ability to work with new systems and software in an evolving digital environment.
The Benefits Of The Role
- Generous holiday leave – 25 days (pro‑rata) annual leave plus University closure days and bank holidays.
- Access to employee pension scheme, and annual flexible benefits scheme.
- We are committed to promoting Equality, Diversity and Inclusion across the Faculty, and supporting family-friendly, flexible and agile working policies on an individual basis.
- We are members of the Athena SWAN Charter.
We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
Student Office Coordinator - 0301-26 employer: Lancaster University
Lancaster University is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With generous holiday leave, access to a robust pension scheme, and a commitment to diversity and inclusion, employees are empowered to thrive both personally and professionally. The collaborative culture within the Faculty of Science and Technology fosters strong community ties, making it an ideal place for those seeking meaningful and rewarding employment in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Student Office Coordinator - 0301-26
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Lancaster University, especially in the School of Computing and Communications. A friendly chat can give us insider info on the role and help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and teamwork. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with any software or systems mentioned in the job description. We suggest doing a quick online search for tutorials or demos to brush up on your knowledge before the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our supportive community at Lancaster University.
We think you need these skills to ace Student Office Coordinator - 0301-26
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Student Office Coordinator. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Customer Service Skills:Since this role involves a lot of interaction with students and staff, be sure to include examples of your customer service experience. We want to see how you've gone above and beyond to help others in previous roles.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and your main points stand out.
Apply Through Our Website:Don't forget to submit your application through our official website! It’s the best way to ensure we receive your details and can consider you for the role. Plus, it’s super easy!
How to prepare for a job interview at Lancaster University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Student Office Coordinator role. Familiarise yourself with the responsibilities and how they align with your skills. This will help you articulate why you're a great fit for the position.
✨Showcase Your Customer Service Skills
Since this role requires a high level of customer service, prepare examples from your past experiences where you've excelled in this area. Think about specific situations where you resolved issues or improved the student experience.
✨Demonstrate Teamwork and Communication
The ability to work effectively within a team is crucial. Be ready to discuss how you've collaborated with others in previous roles. Highlight your communication skills by sharing instances where you successfully conveyed information to diverse groups.
✨Embrace Technology
As the role involves working with new systems and software, be prepared to discuss your IT skills. Mention any relevant tools or platforms you've used and express your enthusiasm for learning new technologies in an evolving digital environment.
