At a Glance
- Tasks: Lead a security team to ensure campus safety and manage incidents effectively.
- Company: Join a prestigious university committed to safety and community well-being.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and involvement in major university events.
- Why this job: Make a real difference in campus safety while developing your leadership skills.
- Qualifications: Experience in security management and strong customer service skills required.
The predicted salary is between 40000 - 50000 £ per year.
The Security Operations Manager is responsible for delivering the safe and secure campus plan ensuring the safety and security of the buildings and people at the University. They will provide leadership and direction of the dedicated security team ensuring compliance with relevant legislation, university policies and security Local Operating Procedures.
Key Responsibilities
- Lead a security team and shift supervisors in delivering 24/7/365 operations ensuring appropriate staffing levels are available.
- Take a key role during emergencies and critical incidents, including escalation and liaison with emergency services.
- Oversee incident management systems, ensuring accurate reporting, investigations, and evidence handling (CCTV and statements).
- Support safeguarding, welfare incidents, and major university events (e.g. Open Days, Graduations, protests).
- Ensure compliance with university policies and statutory requirements, and support staff performance, training, and development.
Excellent customer service, high levels of initiative, attention to detail and the ability to effectively multi-task are essential elements of this role. This is a campus-based post, required to work university core hours with some weekend work required.
Security Operations Manager employer: Lancaster University
Contact Detail:
Lancaster University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Operations Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees in security roles at universities. They can give you the inside scoop on what it’s really like and might even refer you for the job.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of security legislation and university policies. We want you to show that you’re not just a fit for the role, but that you’re passionate about keeping the campus safe.
✨Tip Number 3
Don’t forget to highlight your leadership skills! When discussing your experience, focus on how you’ve successfully led teams in high-pressure situations. This will show that you can handle emergencies like a champ.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Security Operations Manager
Some tips for your application 🫡
Show Your Leadership Skills: As a Security Operations Manager, we want to see how you lead and inspire a team. Share examples from your past experiences where you've successfully managed a team or handled critical incidents. This will help us understand your approach to leadership.
Highlight Your Attention to Detail: In this role, attention to detail is key! Make sure to mention any experience you have with incident management systems or compliance with policies. We love candidates who can demonstrate their meticulous nature in ensuring safety and security.
Customer Service Matters: We value excellent customer service, so don’t forget to include any relevant experiences where you’ve gone above and beyond for others. Whether it’s dealing with students or staff, show us how you’ve made a positive impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Lancaster University
✨Know Your Security Protocols
Familiarise yourself with the university's security policies and local operating procedures. Be ready to discuss how you would ensure compliance and lead your team effectively in various scenarios, especially during emergencies.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in high-pressure situations. Highlight your ability to manage staffing levels and maintain operations 24/7, as well as how you support your team's performance and development.
✨Demonstrate Incident Management Experience
Be prepared to talk about your experience with incident management systems. Discuss how you handle reporting, investigations, and evidence collection, including your approach to using CCTV and gathering statements.
✨Emphasise Customer Service
Since excellent customer service is crucial, think of specific instances where you've gone above and beyond to ensure safety and satisfaction. Show that you can balance security needs with a positive experience for students and staff.