At a Glance
- Tasks: Lead a security team to ensure campus safety and manage incidents effectively.
- Company: Join a supportive university committed to diversity and equality.
- Benefits: Competitive salary, career development, and a vibrant campus environment.
- Other info: Dynamic role with opportunities for growth and community engagement.
- Why this job: Make a real difference in campus safety while developing your leadership skills.
- Qualifications: Strong leadership, customer service skills, and attention to detail required.
The predicted salary is between 48822 - 56535 € per year.
Location: Bailrigg, Lancaster, UK
Salary: £48,822 to £56,535 (Full time, indefinite)
Closing Date: Friday 22 May 2026
Interview Date: To be confirmed
Reference: 0358-26-R
The Security Operations Manager is responsible for delivering the safe and secure campus plan ensuring the safety and security of the buildings and people at the University. They will provide leadership and direction of the dedicated security team ensuring compliance with relevant legislation, university policies and security Local Operating Procedures.
Key Responsibilities
- Lead a security team and shift supervisors in delivering 24/7/365 operations ensuring appropriate staffing levels are available.
- Take a key role during emergencies and critical incidents, including escalation and liaison with emergency services.
- Oversee incident management systems, ensuring accurate reporting, investigations, and evidence handling (CCTV and statements).
- Support safeguarding, welfare incidents, and major university events (e.g. Open Days, Graduations, protests).
- Ensure compliance with university policies and statutory requirements, and support staff performance, training, and development.
Excellent customer service, high levels of initiative, attention to detail and the ability to effectively multi-task are essential elements of this role. This is a campus-based post, required to work university core hours with some weekend work required.
Please note: unless specified otherwise in the advert, all advertised roles are UK based. We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity. The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues.
Security Operations Manager - 0358-26-R employer: Lancaster University
The University of Lancaster is an exceptional employer, offering a supportive and inclusive work environment that prioritises the safety and wellbeing of its staff and students. As a Security Operations Manager, you will benefit from competitive salary packages, opportunities for professional development, and a commitment to diversity and equality. Located in the vibrant campus of Bailrigg, Lancaster, you will be part of a dedicated team ensuring a secure environment while enjoying a fulfilling career in higher education.
StudySmarter Expert Advice🤫
We think this is how you could land Security Operations Manager - 0358-26-R
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the university. They can give you insider info on what it’s really like and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to security operations. Think about scenarios where you’ve led a team or handled emergencies, and be ready to share those stories!
✨Tip Number 3
Show off your customer service skills during the interview. Remember, this role is all about ensuring safety while providing a welcoming environment, so highlight your ability to handle situations with care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Security Operations Manager - 0358-26-R
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Security Operations Manager role. Highlight your relevant experience in security management, leadership, and compliance with legislation. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any specific experiences that relate to managing security operations or leading teams.
Showcase Your Customer Service Skills:Since excellent customer service is key for us, make sure to include examples of how you've provided top-notch service in previous roles. This will show us that you understand the importance of safety and support in a university environment.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Lancaster University
✨Know Your Security Protocols
Familiarise yourself with the university's security policies and local operating procedures. Be ready to discuss how you would ensure compliance and lead your team effectively in various scenarios, especially during emergencies.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in high-pressure situations. Highlight your ability to manage staffing levels and maintain operations 24/7, as well as how you support your team's development and performance.
✨Demonstrate Customer Service Excellence
Since excellent customer service is crucial, think of instances where you've gone above and beyond for stakeholders. Be prepared to explain how you balance security needs with providing a welcoming environment on campus.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to incident management or major events. Practice articulating your thought process and decision-making skills, ensuring you convey your attention to detail and initiative.
