At a Glance
- Tasks: Lead a security team to ensure campus safety and manage incidents effectively.
- Company: Join a prestigious university committed to providing a secure environment.
- Benefits: Competitive salary, professional development, and a supportive work culture.
- Other info: Dynamic role with opportunities for growth and involvement in major events.
- Why this job: Make a real difference in campus safety while developing your leadership skills.
- Qualifications: Strong leadership, customer service skills, and attention to detail required.
The predicted salary is between 40000 - 50000 £ per year.
The Security Operations Manager is responsible for delivering the safe and secure campus plan ensuring the safety and security of the buildings and people at the University. They will provide leadership and direction of the dedicated security team ensuring compliance with relevant legislation, university policies and security Local Operating Procedures.
Key Responsibilities
- Lead a security team and shift supervisors in delivering 24/7/365 operations ensuring appropriate staffing levels are available.
- Take a key role during emergencies and critical incidents, including escalation and liaison with emergency services.
- Oversee incident management systems, ensuring accurate reporting, investigations, and evidence handling (CCTV and statements).
- Support safeguarding, welfare incidents, and major university events (e.g. Open Days, Graduations, protests).
- Ensure compliance with university policies and statutory requirements, and support staff performance, training, and development.
Excellent customer service, high levels of initiative, attention to detail and the ability to effectively multi-task are essential elements of this role. This is a campus-based post, required to work university core hours with some weekend work required.
Security Operations Manager in Lancaster employer: Lancaster University
Contact Detail:
Lancaster University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Operations Manager in Lancaster
✨Tip Number 1
Network like a pro! Reach out to current or former employees in security roles at universities. They can give you the inside scoop on what it’s really like and might even refer you for the job.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of security legislation and university policies. We want you to show that you’re not just a fit for the role, but that you’re passionate about keeping the campus safe.
✨Tip Number 3
Demonstrate your leadership skills during the interview. Share examples of how you’ve successfully led teams in high-pressure situations. This will show them you can handle emergencies and critical incidents with ease.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Security Operations Manager in Lancaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Security Operations Manager role. Highlight your leadership experience, compliance knowledge, and any relevant security operations you've managed.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about campus safety and how your background makes you the perfect fit for leading our security team.
Showcase Your Customer Service Skills: Since excellent customer service is key in this role, include examples of how you've provided top-notch service in past positions. This will show us you can handle the diverse needs of the university community.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Lancaster University
✨Know Your Security Protocols
Familiarise yourself with the university's security policies and local operating procedures. Be ready to discuss how you would ensure compliance and lead your team effectively in various scenarios, especially during emergencies.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in high-pressure situations. Highlight your ability to manage staffing levels and maintain operations 24/7, as well as how you support your team's development and performance.
✨Demonstrate Incident Management Experience
Be prepared to talk about your experience with incident management systems. Discuss how you handle reporting, investigations, and evidence collection, including your approach to using CCTV and gathering statements.
✨Emphasise Customer Service
Since excellent customer service is crucial, think of specific instances where you've gone above and beyond for stakeholders. Show how your attention to detail and initiative can enhance the safety and security experience for everyone on campus.