Lancaster University is seeking an IT Engineer to join a faculty-based team delivering second-line technical support for University IT services. You will provide on-site and remote assistance to staff and students, using ITIL-based processes to manage incidents and service requests, and maintain systems to support teaching and administration.
You'll work with AV services to support learning spaces and collaborate with ISS teams on new and existing services, combining IT and problem-solving
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IT Engineer: Remote & On-Site User Tech Support & AV employer: Lancaster University
Lancaster University is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee wellbeing and professional growth. As a Library Services Advisor, you will be part of a dynamic team dedicated to delivering outstanding customer service while benefiting from a range of employee perks, including flexible working arrangements and opportunities for career advancement within a prestigious academic institution. Join us in fostering a vibrant community that values diversity and innovation in education.
