At a Glance
- Tasks: Assist in delivering excellent HR services and improve processes for a supportive team.
- Company: Join the progressive and inclusive environment at Lancaster University.
- Benefits: Competitive salary, diverse workplace, and opportunities for personal growth.
- Other info: Be part of a dedicated team focused on continuous improvement and service excellence.
- Why this job: Make a real impact while learning new skills in a dynamic HR setting.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24215 - 26093 £ per year.
We have an exciting opportunity to work within the progressive and supportive essential professional service at Lancaster University; People and Organisational Effectiveness (P&OE).
This role sits within the Service Excellence Team of the P&OE division, who strive to deliver excellent customer service both to internal P&OE and wider university colleagues, along with external candidates and customers. Part of the role will be to answer queries as first point of contact for the division and provide the first response from a shared query management system. The role will also have a continuous improvement focus and responsibility for our web content and frequently asked questions to ensure that they are accurate and up to date.
You will be supported by and work with 8 teams of highly dedicated HR professionals within the division and will acquire process, operational and general knowledge. This provides the perfect opportunity to identify how we can improve our processes and work more efficiently. You will have the ability to make service improvement suggestions that will contribute to a smoother and more efficient service.
The work will be varied and is a perfect environment for anyone looking for an opportunity to learn new skills or further expand on existing experience.
The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues. We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
HR Assistant (Service) - 0626-26 employer: Lancaster University
Lancaster University is an exceptional employer, offering a dynamic and inclusive work environment that prioritises student wellbeing and success. With a strong commitment to professional development, employees benefit from flexible working arrangements and opportunities to lead impactful initiatives in widening participation. Located in the vibrant city of Lancaster, staff enjoy a supportive culture that values diversity and fosters collaboration across disciplines.
StudySmarter Expert Advice🤫
We think this is how you could land HR Assistant (Service) - 0626-26
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Lancaster University!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Lancaster University.
We think you need these skills to ace HR Assistant (Service) - 0626-26
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Lancaster University. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Lancaster University and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Lancaster University. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Lancaster University's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Lancaster University
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Lancaster University.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Lancaster University will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Lancaster University and how you would contribute to adapting HR strategies.
