At a Glance
- Tasks: Support HR admin tasks and enhance service delivery across the university.
- Company: Lancaster University, a progressive and supportive educational institution.
- Benefits: Competitive salary, professional development, and a diverse work environment.
- Other info: Great opportunity to learn and grow in a collaborative setting.
- Why this job: Join a dynamic team and make a real impact on HR processes.
- Qualifications: Strong communication skills and a passion for HR administration.
The predicted salary is between 24215 - 26093 £ per year.
Location: Bailrigg, Lancaster, UK
Salary: £24,215 to £26,093 (Full‑time indefinite)
Closing Date: Monday 15 June 2026
Interview Date: Monday 22 June 2026
Reference: 0390-26
We have an exciting opportunity to work within the progressive and supportive essential professional service at Lancaster University; People and Organisational Effectiveness (P&OE). This role sits within the HR Admin & Service Excellence Team of the P&OE division, who strive to deliver excellent customer service both to internal P&OE and wider university colleagues, along with external candidates and customers.
You will provide a professional, effective and efficient HR Admin service to all areas of the University by maintaining service level agreements and customer service standards. Utilising the HR Systems to process all aspects of the recruitment and the employee life cycle—from job adverts, through to contract generation, through to maternity leave and much more.
Part of the role will be to answer queries as the first point of contact for the division and to provide the initial response from a shared query management system. The role will also have a continuous improvement focus, giving you the opportunity to contribute towards service and process improvement suggestions.
You will be supported by and work with eight teams of highly dedicated HR professionals within the division and will acquire process, operational and general knowledge. This provides the perfect opportunity to identify how we can improve our processes and work more efficiently, and you will have the ability to make service improvement suggestions that will contribute to a smoother and more efficient service.
The work will be varied and is a perfect environment for anyone looking for an opportunity to learn new skills or further expand on existing experience.
We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity and equality of opportunity. The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues.
HR Assistant - 0390-26 employer: Lancaster University
Lancaster University is an exceptional employer, offering a progressive and supportive work environment within the People and Organisational Effectiveness division. Employees benefit from a commitment to diversity, continuous improvement, and professional development, making it an ideal place for those seeking meaningful and rewarding careers in HR. With a focus on excellent customer service and collaboration among dedicated teams, this role provides ample opportunities for skill enhancement and process innovation in a vibrant academic setting.
StudySmarter Expert Advice🤫
We think this is how you could land HR Assistant - 0390-26
✨Tip Number 1
Network like a pro! Reach out to current or former HR professionals at Lancaster University on LinkedIn. A friendly chat can give us insider info about the role and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common HR scenarios. Think about how you’d handle queries or improve processes. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your enthusiasm for continuous improvement! Be ready to share ideas on how we can enhance HR services. It’ll show that you’re proactive and ready to contribute from day one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace HR Assistant - 0390-26
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Assistant role. Highlight relevant experience and skills that match the job description, like customer service and HR systems knowledge. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how your background makes you a great fit for our People & OE team. Keep it engaging and personal – we love to see your personality!
Showcase Your Communication Skills:As the first point of contact for queries, strong communication is key. In your application, demonstrate your ability to convey information clearly and professionally. We’re looking for someone who can represent us well!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our team there. We can’t wait to hear from you!
How to prepare for a job interview at Lancaster University
✨Know Your HR Basics
Brush up on key HR concepts and terminology. Understanding the employee life cycle, recruitment processes, and HR systems will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Customer Service Skills
Since this role involves providing excellent customer service, prepare examples of how you've handled queries or resolved issues in previous roles. Highlight your communication skills and ability to work with diverse groups.
✨Be Ready for Process Improvement Questions
Think about ways you could suggest improvements in HR processes. Be prepared to discuss any ideas you have for enhancing efficiency or service delivery, as this aligns with the continuous improvement focus of the role.
✨Demonstrate Your Team Spirit
This position requires collaboration with various teams. Share experiences where you've successfully worked in a team environment, showcasing your ability to contribute positively to group dynamics and support colleagues.
