At a Glance
- Tasks: Lead a team to deliver essential student services from registration to award.
- Company: Lancaster University, committed to diversity and equality.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Join a collaborative leadership team and promote wellbeing for all.
- Why this job: Make a real impact on student experiences and drive positive change in education.
- Qualifications: Experience in leading diverse teams and improving service delivery.
The predicted salary is between 59966 - 67468 £ per year.
Applicants are sought for the important role of Head of Student and Programme Administration (SPA) at Lancaster University. Leading a team responsible for the delivery of critical services from registration to award, you will combine strategic thinking with the ability to deliver user‑focussed, digitally led, efficient and compliant operations.
Reporting to the Academic Registrar and joining the Student and Education Services Leadership Team, you will have demonstrable experience of leading and developing a diverse team, refining services and evolving practices while responding at pace to a diverse range of operational challenges and compliance demands.
Highly emotionally intelligent, with significant recent experience of delivering improvements to service, you will build positive, collaborative relationships with senior staff across the University and its partner campuses in the UK and overseas.
The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues. We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
Head of Student and Programme Administration - 0623-26 employer: Lancaster University
Lancaster University is an exceptional employer, offering a dynamic and inclusive work environment that prioritises student wellbeing and success. With a strong commitment to professional development, employees benefit from flexible working arrangements and opportunities to lead impactful initiatives in widening participation. Located in the vibrant city of Lancaster, staff enjoy a supportive culture that values diversity and fosters collaboration across disciplines.
