At a Glance
- Tasks: Collect and allocate tuition fees while providing excellent customer service.
- Company: Join the friendly team at Lancaster University’s Finance Division.
- Benefits: Enjoy a competitive salary, flexible working, and great training opportunities.
- Other info: Embrace a diverse workplace with opportunities for growth and recognition.
- Why this job: Make a difference in students' lives while developing your finance skills.
- Qualifications: Strong organisational skills and a passion for teamwork are essential.
The predicted salary is between 24215 - 26093 £ per year.
Location: Bailrigg, Lancaster, UK
Salary: £24,215 to £26,093 (Full time, indefinite)
Closing Date: Sunday 31 May 2026
Interview Date: Thursday 25 June 2026
Reference: 0413-26
Please note: this job is only available to current employees of Lancaster University.
We are looking to appoint a Finance Assistant – Tuition Fees within the University’s Income and Credit Control team based in the Finance Division.
Responsibilities- Collect tuition fees due to the University and allocate income accurately and timely.
- Provide cover for some fee billing processes.
- Deal with students, staff and other University customers professionally and confidentially in line with service standards.
- Excellent organisational and communication skills, courteous and professional manner, enthusiasm for working in a busy but friendly team environment.
- Previous credit control experience desirable but not essential; training will be given.
- Excellent customer service skills and high degree of accuracy.
- Experience of team working in a customer‑focused role.
- Excellent working knowledge of Microsoft Office systems.
- Competitive salary and final salary pension scheme.
- Work‑life balance and flexible hybrid working (minimum 3 days on campus).
- Training and promotion opportunities.
- Staff recognition schemes.
Applicants must meet all the essential criteria on the Person Specification to be considered for interview. Lancaster University promotes equality of opportunity and diversity within the workplace and welcomes applications from all sections of the community.
Finance Assistant - Tuition Fees - 0413-26 employer: Lancaster University
Lancaster University is an exceptional employer, offering a supportive and inclusive work environment where employees can thrive. With competitive salaries, a final salary pension scheme, and flexible hybrid working arrangements, staff enjoy a healthy work-life balance while benefiting from extensive training and promotion opportunities. The friendly team culture fosters collaboration and professional growth, making it an ideal place for those seeking meaningful and rewarding employment in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Assistant - Tuition Fees - 0413-26
✨Tip Number 1
Network like a pro! Reach out to current employees at Lancaster University, especially those in the Finance Division. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've dealt with clients or colleagues professionally. We want to see that you can handle the busy environment with ease!
✨Tip Number 3
Show off your organisational skills! During the interview, be ready to discuss how you manage your time and tasks. We love candidates who can juggle multiple responsibilities while keeping everything on track.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Lancaster University!
We think you need these skills to ace Finance Assistant - Tuition Fees - 0413-26
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Finance Assistant role. We want to see how you can contribute to our Income and Credit Control team!
Show Off Your Communication Skills:Since this role involves dealing with students and staff, it's crucial to demonstrate your excellent communication skills in your written application. Use clear and professional language to reflect your courteous manner.
Highlight Relevant Experience:Even if you don’t have direct credit control experience, share any customer service or team working experiences that showcase your organisational skills and attention to detail. We value enthusiasm and a willingness to learn!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensure you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Lancaster University
✨Know Your Numbers
As a Finance Assistant, you'll be dealing with tuition fees and income allocation. Brush up on basic financial concepts and be ready to discuss how you would handle specific scenarios related to fee collection. This shows your understanding of the role and your readiness to tackle the responsibilities.
✨Showcase Your Customer Service Skills
You'll be interacting with students and staff, so it's crucial to demonstrate your excellent customer service skills. Prepare examples of how you've handled difficult situations in the past, focusing on your communication and problem-solving abilities. This will highlight your fit for the team environment.
✨Familiarise Yourself with Microsoft Office
Since the job requires a good working knowledge of Microsoft Office, make sure you're comfortable with Excel, Word, and any other relevant software. You might be asked about your experience with these tools, so be ready to discuss how you've used them in previous roles or projects.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the Income and Credit Control team, the training opportunities available, or the work-life balance. This not only shows your interest in the role but also helps you determine if this is the right fit for you.
