At a Glance
- Tasks: Collect tuition and accommodation fees while maintaining professional communication with customers.
- Company: A leading UK university with a friendly team environment.
- Benefits: Generous holiday leave, hybrid working options, and a fixed-term contract until July 2026.
- Why this job: Join a supportive team and make a difference in students' financial journeys.
- Qualifications: Strong organisational and communication skills with a customer-focused mindset.
- Other info: Perfect for current university employees looking to grow in a dynamic role.
The predicted salary is between 30000 - 42000 £ per year.
A UK university is seeking a Finance Assistant to join their Income & Credit Control team. The role involves actively collecting tuition and accommodation fees, allocating income accurately, and maintaining professional communication with customers.
Excellent organizational and communication skills are crucial, along with a customer-focused approach.
The position offers generous holiday leave, a fixed-term contract until July 2026, and hybrid working options. Ideal for current university employees seeking to contribute to a friendly team environment.
Finance Assistant - Income & Credit Control (Hybrid) employer: Lancaster University
Contact Detail:
Lancaster University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Assistant - Income & Credit Control (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the university through LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to finance and customer service. We should also think of examples from our past experiences that highlight our organisational skills and customer-focused approach.
✨Tip Number 3
Dress the part! Even if it's a hybrid role, showing up smartly dressed for the interview (even if it's virtual) can make a great first impression. It shows we take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can keep us fresh in their minds. Plus, it’s a nice touch that reflects our professionalism.
We think you need these skills to ace Finance Assistant - Income & Credit Control (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in finance and customer service. We want to see how your skills align with the role of Finance Assistant, so don’t be shy about showcasing your organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our Income & Credit Control team. We love seeing genuine enthusiasm and a customer-focused approach, so let that personality come through!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves maintaining professional interactions with customers.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Lancaster University
✨Know Your Numbers
Brush up on your financial knowledge, especially around tuition and accommodation fees. Be prepared to discuss how you would handle fee collection and allocation, as this will show your understanding of the role.
✨Showcase Your Communication Skills
Since maintaining professional communication with customers is key, think of examples where you've successfully resolved issues or communicated complex information clearly. This will demonstrate your customer-focused approach.
✨Organisational Skills Matter
Prepare to talk about how you stay organised in your work. Bring examples of tools or methods you use to manage tasks effectively, especially in a hybrid working environment.
✨Emphasise Team Spirit
As the role is ideal for current university employees, highlight your ability to work well in a team. Share experiences where you've contributed to a friendly team environment, showing that you're a good fit for their culture.