Facilities Reception / Telephone operator

Facilities Reception / Telephone operator

Full-Time No working from home possible
Lancaster University

Overview

Working in a small team you will be the first point of contact for all visitors to University House, Security Reception and the Facilities Helpdesk. You will be required to provide a customer‑focused service and respond proactively to queries via email, telephone and face to face.

Key Responsibilities

  • Act as the first point of contact for all visitors to University House, Security Reception and the Facilities Helpdesk.
  • Provide a customer‑focused service.
  • Respond proactively to queries via email, telephone and face to face.

Qualifications

  • Excellent customer service skills.
  • High levels of initiative.
  • Attention to detail.
  • Ability to effectively multi‑task.

This is a campus based post required for 4 hours per day 5 days per week.

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Lancaster University

Contact Details:

Lancaster University Recruitment Team